北 極 星 顧 問 有 限 公 司
Polaris Consultancy Limited
Job Categories
Insurance - GI
Post:  Account Executive / Account Manager (Japanese Speaking)
Salary:  18K - 35K

For an International General Insurance broker.

Responsibilities :
  • Providing client servicing support (such as negotiation, implementation, placement and administration) to the existing and potential clients
  • Working closely with the insurers on policy quotation
  • Handle / follow up insurance claims
  • Prepare renewal and quotation slip
  • Handle enquiries from clients / insurers
  • To assist in ad-hoc duties when required

Requirements:
  • Native Japanese speaker
  • Diploma in insurance studies or equivalent
  • With at least 2 years of experience in the insurance industry, broking firm is preferred
  • A holder of ANZIIF / IIQE
  • Proficiency in MS office
  • Good communication skills, proactive and willing to take initiative
  • Proficiency in written and spoken Japanese, English / Cantonese

Last updated on 2019-02-21 at 8pm
Insurance - GI
Post:  Account Servicing
Salary:  15K - 20K

Responsibilities
  • To provide administration support to the Account Managers on day to day client servicing including but not limit to Employee Benefits and MPF
  • Handle clients' enquiries and provide new and renewal quotations to external clients
  • To provide administrative support including policy maintenance and client servicing
  • Take care some client accounts as an Account Manager
Requirements
  • Degree / Diploma in any discipline with relevant insurance qualifications (Candidates currently sitting for ACII or ANZIFF (Snr Assoc) exam will also be considered)
  • Passed IIQAS Paper 1, 2 and MPF
  • Familiar with commercial line (e.g. Marine Cargo, Motor, Liability, Employee Compensation Credit Risk, Professional Risk.... etc.)
  • With a least 3 years working experience in the area of Employee Benefits and MPF preferably in an insurance broker firm
  • Willing to learn, responsible and prepare to work overtime
  • Self-motivated and able to work independently
  • Less experience will be considered for Officer

Last updated on 2019-02-21 at 8pm
Insurance - Pension
Post:  Administrator (Pensions Administration) - Experienced & Fresh Graduate
Salary:  15K - 17K

for a financial company

Responsibilities
  • To manage the assigned MPF scheme accounts to comply with the regulatory and service requirements
  • To process the customers’ requests on enrollment, contribution allocation, switching and benefit payment
  • To handle customers’ enquiries in a timely and professional manner
  • To assist in ad-hoc projects

Requirements
  • Form 5 or above 1-2 years’ pensions administration experience preferred, OR
  • fresh HD/U graduates without experience
  • Customer oriented, initiative with positive working attitude
  • Good typing skills (both English and Chinese)
  • Good numerical sensitivity and attentive to details
  • Good spoken & written English and Chinese
Recent graduates will be considered
Last updated on 2019-02-21 at 8pm
Insurance - GI
Post:  Assistant (Reinsurance Broking Processing)
Salary:  15K - 20K

For a listed Reinsurance Company.

Responsibilities:
  • To perform treaty administration function
  • To update contract details onto the system
  • To assist in drafting quotation slips
  • To support contract wording
  • To provide support to Broking team
  • Ad hoc Reinsurance Technical Support task, if any

Requirement:
  • University degree preferably in insurance related disciplines
  • 1 or 2 years working experience in insurance/reinsurance industry will be an advantage
  • Passionate to learn and have a strong sense of responsibility
  • Strong analytical and interpersonal skills
  • Attentive to details and proactive
  • Good command of spoken and written English and Mandarin

Last updated on 2019-02-21 at 8pm
Accounts
Post:  Assistant Accountant/Accounts Officer
Salary:  20K - 25K

For a listed financial company.

Responsibilities:
  • to provide accurate and timely administration of collection, allocation / application of cash receipts
  • disbursement process
  • perform credit control and reconciliation of accounts timely
  • answering enquiries and liaise with related parties for follow up action.

Requirements:
  • Degree holder with 4 years’ related experience in accounting
  • Strong Communication, interpersonal and analytical skills
  • Proficiency in MS Office 2010 (e.g. Excel, Word)
  • Good command of English and Chinese (including Mandarin)
  • Able to work under pressure and meet tight deadline,

Last updated on 2019-02-21 at 8pm
Insurance - Life
Post:  Assistant Manager (Product Proposition)
Salary:  35K - 40K

For a listed international insurance company.

Responsibilities:
  • Assist in develop and implement products and other initiatives in Product Proposition.
  • Assist the product proposition team product and other project implementations adopting a disciplined project management approach and follow the Product Development and Pricing Operating Guideline.
  • Manage issues and enquiry on product related matters. Prepare product materials for product launch.
  • Work effectively with all affected departments to implement projects efficiently
  • Work with the team to deliver new ideas and approaches to achieve results
  • Collect and organize market intelligence to perform external and internal competitive analysis and proactively plan for future product development in the fast changing market situation.
  • Prepare regular reports on top products, market shares and new business sales
Requirements:
  • Bachelor Degree holder, preferably in business, economics, marketing or actuarial science related discipline.
  • Minimum 5 years of working experience in insurance industry relating to product development and marketing fields. Experience in insurance product implementation will be required.
  • Proactive, committed and attentive to details. Strong analytical skills and numerical ability
  • Able to think outside of box with good business acumen and good working knowledge of insurance and investment products and market situation
  • Good knowledge of operations and sales support processes
  • Team player, excellent communication and interpersonal skills
  • Good command of both spoken and written English and Chinese

Last updated on 2019-02-21 at 8pm
Insurance - Life
Post:  Assistant Manager (Underwriting, Medical Cases)
Salary:  35K - 45K

For a listed financial company.

Responsibilities:
  • Perform risk assessment of medical cases within authorized authority limits;
  • Ensure the assigned new business tasks comply with the Company’s New Business Policy & Procedures, Underwriting Guideline, Rule Book and service pledge;
  • Handle enquiries from sales and claims channels;
  • Review underwriters’ works if required and provide second approval on applications referred from Underwriters;
  • Contributes to the setting of service pledge and performance indicators and monitors daily performance against standards;
  • Allocate work and monitor completion of the business transactions according to guidelines;
  • Makes recommendations and execute process streamlining and service improvement initiatives;
  • Handle ad-hoc assignments.
  • Coach junior staff

Requirements:
  • University graduate with professional qualification such as FLMI
  • 5-6 years of experience in underwriting, with 3-4 years of supervisory experience
  • Comprehensive skills in medical and financial underwriting
  • Strong analytical and problem solving skills
  • Competent PC knowledge, includes Excel, Word and PowerPoint
  • Good spoken and written English and Chinese communication skills

Last updated on 2019-02-21 at 8pm
Insurance - Pension
Post:  Assistant Manager/Senior Business Analyst, Business Analysis (1 year renewable)
Salary:  30K - 40K

For a listed financial company.

Responsibilities:
  • Collect, analyze and document business requirements and working closely with business users, IT and vendors to formulate and implement solutions to cope with business needs
  • Assist in the re-engineering, improvement or replacement of business processes and associated technology
  • Take ownership of project issues and engage the appropriate resources to reach solution
  • Provide input to facilitate business users, IT and vendor for system quality assurance process
  • Provide production support and solution to key stakeholders to meet operation and regulatory requirements
  • Coordinate the rollout of system solutions with business users, IT and vendors

Requirements:
  • Bachelor Degree in Computer Studies or Information System or other related disciplines
  • Minimum 6 years working experience as a Business Analyst or System Analyst, preferably in pensions industry
  • Technical knowhow in Group Retirement Benefit or Wealth Management system applications development and implementation
  • Experience in data analysis and / or imaging & workflow system is preferred
  • In-depth experience with Microsoft Office products (Word, Excel, PowerPoint, Visio)
  • Microsoft Access and/or SQL experience strongly preferred
  • Excellent verbal and written communication skills
  • Fluent in spoken and written English and Chinese

Last updated on 2019-02-21 at 8pm
Insurance - Pension
Post:  Assistant Officer (Pensions Administration)
Salary:  negotiable

For a listed financial company.

Responsibilities:
  • Perform majority of processing transactions in an accurate and timely manner
  • Review majority processing transactions for working partner(s)
  • Assist in process streamlining and service improvement projects or UAT etc
  • Assist in staff training and/or involves in job rotation where necessary
  • Handle majority enquiries from clients and escalate client issues or complaints in a timely manner

Requirements:
  • Form 7 and above
  • 2-3 years working experience in pension industry
  • Customer oriented, initiative with positive working attitude
  • Good typing skills (both English and Chinese)
  • Good numerical sensitivity and attentive to details
  • Good spoken & written English and Chinese

Last updated on 2019-02-21 at 8pm
Insurance - Life
Post:  Assistant Underwriting Manager
Salary:  negotiable

For a listed financial company.

Responsibilities:
  • Reporting to the Senior Underwriting Manager
  • Be responsible for performing underwriting assessment
  • Answering enquiries from agents/leaders
  • Supporting system related projects
  • Handling various underwriting duties.

Requirements:
  • Degree holder with professional insurance qualification (e.g. FLMI or ICA)
  • Minimum 5 years working experience in life underwriting
  • Critical thinking, strong analytical and problem solving skills
  • Excellent interpersonal and communication skills
  • A good team player & able to work proactively & independently
  • Willing to work under pressure & overtime
  • Familiar with MS Word, Excel & PowerPoint
  • Proficient in spoken & written English & Chinese (Cantonese & Mandarin)

Last updated on 2019-02-21 at 8pm
Insurance - Pension
Post:  Assistant Vice President (Testing and Integration)
Salary:  negotiable

For a listed financial company.

Responsibilities:
  • Lead the teams to derive pension system solutions ensuring solutions documents incorporate with all business and technical requirements and are well delivered by vendor.
  • Lead the team to provide insights in respect of pension systems solutions to initiatives/projects with high level of complexity such as regulatory changes, scheme merger and change of custodian while leveraging quantitative and qualitative information for guiding directions among all stakeholders.
  • Assist business unit in the transitional arrangements on migrating the administration functions to the new system
  • Lead the teams and coordinate with business unit in all relevant testings ensuring all solutions are ready for implementation with zero defects
  • Lead the team to derive the pension system solutions according to pension business strategies to ensure the Company becoming eMPF service provider in Hong Kong.
  • Build team’s capability to provide balanced business solutions among system, business and client experience

Requirements:
  • A minimum of 10-year industry experience cover pension operations, testing and systems; with minimum of 8 years people management experience
  • In-depth understanding about the pension systems (both ORSO and MPF) in Hong Kong, and the implications to employers, members and plan sponsors
  • Good insights of the pension market dynamics, from both manufacturer's and user's angles and able to develop strategies in a complex and changing environment and execute high impact and multi-facet projects
  • In-depth knowledge in regulatory compliance of both pension business and investment products
  • Excellent verbal and written communication skills in English
  • Excellent interpersonal, analytical and presentation skills

Last updated on 2019-02-21 at 8pm
IT
Post:  Associate Director, Enterprise Infrastructure
Salary:  60K - 70K

For a financial company.

Responsibilities:
  • Owns the HK Cloud Technologies Strategy, Policies, Processes and Standards in collaboration with various IT teams at the Corporate level.
  • Drives the adoption and migration of infrastructure services to the public cloud platforms with measurable business values.
  • Drives the adoption of cloud technologies including the migration of existing infrastructure services from on-premises data center to the public cloud platforms.
  • Leads the cloud technologies & service support operations and providing leadership and direction to various IT teams.
  • Performance Management – measuring and reporting the cloud technologies performance for ensuring that business demands and objectives are met.
  • Financial Management – ensuring technology spending is well under control with high transparency.
  • Continuous Improvement and Innovation – fosters innovation to improve both service quality and efficiency.

Requirements:
  • Degree Holder in Information Technology or related discipline.
  • ITIL V3 Foundation certification or higher.
  • At least 10 years of relevant experience with minimum 3 years in managing or leading large scale infrastructure design, support and operations preferably in Insurance and Financial industries.
  • Good knowledge in cloud technology including both adoption and migration approaches (AWS and Azure preferred).
  • Sound DevOps implementation experience and operation skills.
  • Good knowledge in major infrastructure platforms such as network, server virtualization, storage and backup, data center operations, IT governance framework and basic information security principles.
  • Excellent communication and interpersonal skills to work effectively with all level of people

Last updated on 2019-02-21 at 8pm
Insurance - Life
Post:  Business Analyst
Salary:  negotiable

Client: Life Insurance Company.

Responsibilities:
  • Collaborating with various internal business users in identifying analysis needs,
  • Facilitating users to prepare user requirements and communicating the results and insight for continued improvement,
  • Assisting project managers to prepare various business analysis, market intelligence and management reports, -
Providing technical support for conducting a board of mix analyses which includes customer portfolio, segmentation, predictive models, ad-hoc projects
  • Conducting User Acceptance Tests (UAT) for various system enhancements.

Requirement:
  • University or above , preferably in Business Statistics, Computer Science, Information System Management
  • Experience in handling complex data from multiple sources, database marketing and database management is highly preferred
  • Proficiency in using SQL, OLAP cubes, Access and VBA, other MS office applications, especially in Excel
  • Independent, analytical-minded and problem solving skills
  • Self-motivated, good presentation and interpersonal skills

Last updated on 2019-02-21 at 8pm
Insurance - Pension
Post:  Compliance Officer (1 year contract)
Salary:  20K - 25K

For a listed financial company.

Responsibilities:
  • Assist in reviewing marketing related materials
  • Clear alerts for daily AML screening and transaction monitoring
  • Provide administration support on any training and ad hoc projects
  • complaint & fraud investigation, e.g. sorting of data, preparation of graphs, presentation tools, and prepare meeting notes
  • Tracking of correspondences with MPFA and IA and updating logs and records; performing high level assessment on new regulatory changes when needed
  • Keep track of complaints referred by regulators and ensure our replies to regulators are in timely manner
  • Conducting some market researches/intelligence for the team
  • Helping to clean up/update our Privacy database

Requirement:
  • University degree with 2 to 3 years' of relevant working experience
  • Knowledge in insurance is preferable
  • Proficient with excel, word and PowerPoint
  • Proficient with spoken and written English and Chinese

Last updated on 2019-02-21 at 8pm
IT
Post:  Contract Staff (Policy Administration - System & Project Team) – 1 Year Contract
Salary:  negotiable

For a listed insurance company.

Responsibilities:
  • Coordinating with different parties and participating in projects for system enhancement and system testing (UAT) to maintain and ensure smooth system operation.
  • Be responsible for system related investigation and support.

Requirements:
  • Degree holder with major in Business Studies, Information System, Insurance or relevant disciplines
  • 3 years or above relevant working experience
  • Strong analytical and problem solving skills
  • Excellent interpersonal and communication skills
  • Familiar with MS Word, Excel & PowerPoint
  • Proficient in spoken & written English & Chinese (Cantonese & Mandarin)

Last updated on 2019-02-21 at 8pm
Insurance - Pension
Post:  Customer Service Officer
Salary:  26K - 30K

For a listed financial company.

Responsibilities
  • Handle MPF & ORSO enquiries through hotlines and e-mails
  • Follow up customer enquiries and feedback with good quality standard
  • Ensure the delivery of service meet with our service standard & comply with regulatory requirements
  • Supervise junior colleagues in handling complaint cases/ demanding customers

Requirements
  • Degree holder in business or related disciplines
  • Minimum 3 year of customer service related working experience in pension industry
  • Passed in MPF Exam preferred
  • Customer focused with positive attitude
  • Good communication and interpersonal skills
  • Good command of spoken and written English and Chinese (Mandarin preferred)
  • Proficiency in MS Word and Excel

Last updated on 2019-02-21 at 8pm
Accounts
Post:  Finance (Senior Officer/Officer)
Salary:  20K - 23K

For a listed financial company.

Responsibilities:
  • Arranging payment / remittance in relation to operating expenses, unit linked fund related process, investment trade settlements,
  • Assisting in month end closing,
  • Preparing accounting schedules and breakdown, bank reconciliation, etc
  • Handle administrative work and support ad hoc duties as and when required.

Requirements:
  • Diploma / Associate Degree holder in Accountancy, Finance or equivalent
  • Qualified Accountant, ACCA, HKICPA or equivalent
  • 5 years solid accounting experience , preferable in life insurance industry
  • Knowledge of Oracle system is an advantage
  • Excellent interpersonal and communication skills
  • Detail-oriented, independent and able to work under pressure
  • Highly adaptable to changes with flexible and positive working attitude
  • Excellent written and verbal communication skills in both English and Chinese
  • Preference will be given to those who can report shortly
  • Candidates with more experience will be considered for the position of <b.Senior Finance Officer</b>

Last updated on 2019-02-21 at 8pm
Accounts
Post:  Finance Manager (Financial Closing Processes Project Development)
Salary:  60K - 70K

For a listed financial company.

Responsibilities
  • Participate in developing financial closing processes for the implementation of IFRS17.
  • Participate in data and system infrastructure design and developments for IFRS 17 requirements.
  • Organize user requirement studies, conduct business requirement analysis, system design walk through and documentation.
  • Work with business stakeholders, system development team in system design, development and deployment process.
  • Coordinate changes in requirements, schedule with project managers.
  • Conduct system testing and develop implementation plans to ensure smooth transition to production.
  • Assist in project management, providing timely report on project status.

Requirements
  • Degree in Accounting or Finance or other related degree
  • Experience in financial accounting reporting function in insurance industry and audit working experience is preferred
  • Working knowledge in insurance package (e.g. CAPSIL, INGENIUM) is an advantage
  • Proficiency in computer skills such as Microsoft Office Suite, Visual Basic and SQL is an advantage
  • Detail-oriented and good team player
  • Good project management skills
Good command of both written and spoken English
Last updated on 2019-02-21 at 8pm
Accounts
Post:  Finance Manager (New Accounting Project)
Salary:  48K - 53K

For a listed financial company.

Responsibilities:
  • Reporting to the Senior Finance Manager
  • Assisting to review and revamp the workflow and to participate in project related to new accounting requirement development
  • Monitoring the progress of various accounting projects including but not limited to the implementation of IFRS17.

Requirements:
  • Degree holder in Accountancy, Finance or equivalent
  • Qualified Accountant, ACCA, HKICPA is desirable but not a must
  • 5-8 years solid accounting experience in insurance institution with knowledge of IFRS accounting standard is advantage
  • Prior project management experience in system implementation and perform UAT testing are preferable
  • Demonstrated ability to manage projects and strong technical skill
  • Good communication, problem solving and analytical skills.
  • Detail-oriented, independent and self-motivated
  • Excellent team spirit, ability to embrace corporate values prior to own values
  • Able to work under pressure and meet tight deadline
  • Familiar with MS Word, Excel & PowerPoint
  • Good written and verbal communication skills in both English and Chinese

Last updated on 2019-02-21 at 8pm
Insurance - Group EB
Post:  Manager (Employee Benefits Business Development)
Salary:  50K - 60K

For a listed financial company.

Responsibilities
  • Achieve sales targets as assigned by working with distribution channels in developing Pensions & Group business
  • Provide input for formulating sales & marketing strategies and responsible for the subsequent implementation
  • Handle the ad-hoc projects as assigned from time to time
  • Compile regular sales reports to management and distribution channels for business review

Requirements
  • University Degree, Major in Marketing / Business Admin preferred
  • At least 5 years' experience in pension sales, preferably with experience in distribution channel sales operation
  • Excellent presentation and negotiation skills
  • Aggressive to grow business (with Profit)
  • Successfully to build strong connection with distribution channel & clients
  • Competent PC knowledge, includes Excel, Word and PowerPoint
  • Good command of English and Chinese in both spoken and written

Package: basic salary plus quarterly incentive bonus
Last updated on 2019-02-21 at 8pm
Insurance - Life
Post:  Manager (Strategic Operational Initiatives)
Salary:  negotiable

For a listed financial company.

Responsibilities:
  • Manage and implement strategic and digital initiatives to meet budget, schedule and business objectives
  • Initiate and lead projects to streamline work process and improve client experience
  • Support client engagement initiatives to delight our clients
  • Provides interpretive, advisory and project support services to ILO in achieving results
  • Collect and prepare user requirements accurately and in a proactively, timely and professional manner
  • Perform user acceptance test on needed basis to ensure the result is accurate and meet business requirements

Requirements:
  • Bachelor degree required, preferably in Business Administration or Information Systems
  • 8-10 years in Life Insurance industry with in-depth knowledge of operation and products
  • Solid experience in project management, business analysis, digital transformation and process improvement/re-engineering
  • Self-driven with proven track record to deliver initiatives
  • Good knowledge in digital and InsurTech
  • Competent PC knowledge, includes Excel, Word, PowerPoint & Visio
  • Good command of English and Chinese in both spoken and written
  • Strong analytical and problem solving skills

Last updated on 2019-02-21 at 8pm
Insurance - Pension
Post:  Manager (Technology Delivery)
Salary:  60K - 70K

For a listed financial company.

Responsibilities
  • Participate in developing financial closing processes for the implementation of IFRS17.
  • Participate in data and system infrastructure design and developments for IFRS 17 requirements.
  • Organize user requirement studies, conduct business requirement analysis, system design walk through and documentation.
  • Work with business stakeholders, system development team in system design, development and deployment process.
  • Coordinate changes in requirements, schedule with project managers.
  • Conduct system testing and develop implementation plans to ensure smooth transition to production.
  • Assist in project management, providing timely report on project status.

Requirements
  • Degree in Accounting or Finance or other related degree
  • Experience in financial accounting reporting function in insurance industry and audit working experience is preferred
  • Working knowledge in insurance package (e.g. CAPSIL, INGENIUM) is an advantage
  • Proficiency in computer skills such as Microsoft Office Suite, Visual Basic and SQL is an advantage
  • Detail-oriented and good team player
  • Good project management skills
Good command of both written and spoken English
Last updated on 2019-02-21 at 8pm
Insurance - Life
Post:  Manager/Assist Manager (Staff Training & Development)
Salary:  45K - 50K

For a listed financial company.

Responsibilities:
  • Implementing the staff training and development functions by defining the company training framework in line with company business direction.
  • Devising annual training plan and organizing various training activities
  • Managing various programs related to staff development, leadership and talent development.

Requirements:
  • Degree holder preferably in Human Resources, other disciplines are also welcome
  • 6 years or above corporate training and/or talent development experience gained from fast moving environment
  • Experience in analyzing needs for designing and developing staff development programs/ curricula / mechanisms, such as talent management, mentoring/coaching, development tracking, and digital learning
  • Good project & vendor management, problem solving and interpersonal skills
  • Able to work independently, creatively, as well as enjoy working in team(s)Good language ability in written and spoken English and Chinese (Cantonese & Mandarin)
  • Good mastery of MS Office software (Word, PowerPoint, Excel, Chinese Word Processing)
  • Candidate with less experience will be considered as Assistant Learning & Development Manager

Last updated on 2019-02-21 at 8pm
Insurance - GI
Post:  Manager/Assistant Manager
Salary:  30K - 45K

For an international General Insurance Broker.

Responsibilities:
  • Reporting to Japanese boss
  • Building and maintaining business relationships with existing and potential Japanese clients
  • Discussing and assessing clients' current and future insurance needs
  • Researching insurance policies and products
  • Negotiating policy terms and costs with insurance providers
  • Review policies and make coverage recommendations
  • Arranging insurance cover for clients with the insurance provider
  • Follow up outstanding premiums with clients
  • Advising clients on making claims on their policies
  • Renewing or amending existing policies for clients
  • Preparing and maintaining documentation
  • Marketing services
  • To assist in ad-hoc duties when required
Requirements:
  • With 5 years or above relevant experience
  • Effective negotiation skills
  • High reliability and honesty
  • Excellent time management
  • Good problem solving skills
  • High accuracy and attention to detail
  • Excellent interpersonal skills
  • Strong written and spoken communication skills
  • Proficiency in written and spoken Japanese, English / Cantonese

(Candidate with less experience will be considered for the position of Assistant Manager
Last updated on 2019-02-21 at 8pm
General
Post:  Marketing/Administrative Assistant
Salary:  17K - 23K

for a listed international reinsurance broker.

Responsibilities:
  • Work closely with global marketing team to support and implement marketing communications strategies & plans
  • Manage regional marketing programs, including events, seminars, product promotion, and other projects
  • Support and produce regional collaterals such as brochures, flyers, leaflets, etc.
  • Assist in internal/external presentations and reports
  • Provide high-standard of clerical and administrative support to the business team
  • Responsible for travel arrangement for the teams
  • Responsible for preparing the Travelling & Expenses reports for the team
  • Other ad hoc tasks whenever necessary

Requirements:
  • HD/degree in Business and Marketing/Communication
  • Excellent command of written and spoken English and Chinese including Mandarin
  • High proficiency in Microsoft Office, especially in PowerPoint, Excel and Word (knowledge of Adobe Photoshop & Illustrator a plus). Working knowledge of HTML
  • 2-5 years marketing/administrative experience gained in MNC
  • Strong sense of responsibility, well-organized and able to work independently
  • Proactive, flexible and a quick learner
  • Pleasant personality, self-motivated and a good team player
  • Able to perform multi-tasking and prompt and accurate response
  • Immediately available is preferred

Last updated on 2019-02-21 at 8pm
IT
Post:  Network Support Analyst
Salary:  negotiable

For a listed financial company.

Responsibilities
  • Ensure successful implementation of all initiatives and projects in smooth transition or migration
  • Lead day to day network and voice services operations
  • Monitor core services to ensure pre-defined service levels are met
  • Handle the troubleshooting of technical issues until its full closure
  • Perform vendor governance including service level compliance, contract pricing, delivery progress, and improvement opportunities
  • Ensure network and voice infrastructure are all running at the optimum level with sufficient expansion capacities
Requirements
  • Higher Diploma or above in Computer Science or related discipline
  • At least 5 years of experience in managing network and voice infrastructure equipment, systems and software required
  • Experience in executing network technology rollouts in multi locations enterprise environment is strongly desired
  • CCNA or above certification is an advantage
  • Knowledge of administrating the network equipment such as LAN/WAN switch, CheckPoint firewall, F5 load balancer, VPN, and router
  • Knowledge of IP telephony (IPT) technologies, enterprise security management
  • Working knowledge in network management and administration, hardware, and software utilized throughout the company
  • Knowledge of voice and data hardware, software and services to include company telecommunications equipment, servers, networking, application systems
  • Good communication and interpersonal skills to work effectively with all level of people
  • Good command of both English and Chinese

Last updated on 2019-02-21 at 8pm
Insurance - Life
Post:  Officer (Life & Health Strategic Operational Initiatives)
Salary:  negotiable

For a life insurance company.

Responsibilities
  • Managing the effective delivery of product launch and day 2 enhancement from operation perspective
  • Study the product features, identify the system gap, prepare user requirement, perform UAT and post implementation system checking
  • Act as subject matter expert to recommend solution and tool on system enhancement
  • Study the business needs, identify the system gap, prepare user requirement, perform UAT and post implementation system checking
  • Proactively provide constructive advice to ILO, SOI on required system enhancement
  • Provide necessary support to SOI Process Re-engineering Team to identify improvement areas
  • Work closely with ILO to identify compliance gap when new regulatory requirements are released
  • Enhance current policies, procedures and systems to ensure comply with both internal and external regulatory requirements

Requirements
  • Bachelor’s Degree or equivalent combination of education and work experience
  • With 3-5 years experience in transformational projects or life operation, in claims services will be an advantage
  • Expert knowledge of complex and multi-functional program delivery & management and continuous improvement methodologies, techniques, tools and controls and product lifecycle
  • Solid business analysis skill, with PMP/Six Sigma certification will be an advantage
  • Broad knowledge of all aspects of the systems/software development lifecycle, i.e. Agile
  • Knowledge of business processes and change management
  • Multitasking and strong prioritization skills

Last updated on 2019-02-21 at 8pm
Insurance - Pension
Post:  Officer (Pensions Operations - Business Analysis, 1 year renewable contract)
Salary:  20K - 25K

For a listed financial company.

worked under the Operations Client Management Team.

<u<Responsibilities</u>:
  • Assist the Business Test Lead to plan, develop test scenarios and cases for user acceptance testing according to the scope of the project and requirement specification documents
  • Execute user acceptance testing according to test plan, test scenarios and escalation of test defects
  • Assist to coordinate testing logistics, defect analysis and documentation with internal departments and external vendors
  • Interact and coordinate with both internal stakeholders and external vendor to support testing logistics, defect analysis and documentation

:Requirements:
  • Form 7 & above
  • At least 3 years working experience in pensions administration
  • Good organization, analytical and problem solving skills
  • Good communication skills in English & Chinese
  • Ability to work independently and under pressure
  • Good PC skills in MS Word & Excel. Candidate with skill in Access is preferable

Last updated on 2019-02-21 at 8pm
Insurance - Pension
Post:  Officer/Assistant Officer Pension Administration
Salary:  20K - 28K

For a listed financial company.

Responsibilities
Contribution Team
  • As Account Holder
  • Handle daily administration of retirement schemes and perform customer service related activities
  • Process member enrollments, terminations, and group changes in accordance with the approved company procedures, policies and local regulations
  • Maintain accurate records and thorough documentation
  • Perform clerical support such as data input
  • Perform other job related duties or special projects as required
Requirements:
  • Secondary school graduate or equivalent
  • 3 to 6 years of relevant experience in MPF and/or ORSO schemes administration
  • Self-starter, team player and attentive to details
  • Strong analytical skills and good at PC applications especially Excel, Word and PowerPoint
  • Strong communication and customer service skills
  • Good command of spoken and written English and Chinese
  • Candidates with less or more experience will be considered as Assistant Officer or Senior Officer
  • Fresh graduates will also be considered for administrator

Last updated on 2019-02-21 at 8pm
Insurance - Pension
Post:  Officer/Assistant Officer, Pensions Operations (Cash Receipting Team)
Salary:  22K - 32K

For a listed financial company.

Responsibilities:
  • Perform administration work in Cash Receipting Team
  • Process payment cheques from clients
  • Perform checking on bank statements
  • Support service counter to external clients
  • Prepare reports for internal use

:Requirements:
  • Form 7 and above
  • At least 4 years of working experience, candidates with basic knowledge of MPF scheme & related regulations would be an advantage
  • Customer oriented, initiative with positive working attitude
  • Good numerical sensitivity and attentive to details
  • Good typing skills (both English and Chinese
  • Good spoken & written English and Chinese
  • Candidate with less experience may consider for the position of Assistant Officer

Last updated on 2019-02-21 at 8pm
Insurance - Life
Post:  Operational Risk Management Manager
Salary:  negotiable

For a listed financial company.

Responsibilities:
  • Develop, enhance and implement operational risk (including fraud risk) management and business continuity planning(BCP) related policies and guidelines
  • Assist business / supporting functions on operational risk identification, assessment, monitoring, control or mitigation and reporting;
  • Work closely with business / supporting functions and prepare regular operational risk reports to Management;
  • Monitor and ensure business / supporting functions provide timely incident reporting and issue resolution;
  • Monitor business / supporting functions on remediation plans to address warning key risk indicators.;
  • Perform regular and ad-hoc risk and control assessments to validate effectiveness of controls and provide recommendations;
  • Perform operational risk assessment on new products / services and on-going product due diligence;
  • Manage and participate in BCP drill activities Support any ad-hoc operational/fraud risk investigations

Requirements:
  • Bachelor degree in Risk Management, Business Administration, Accounting or related discipline
  • Minimum 6 years relevant experience in life insurance industry. Experience in operational risk management, fraud risk management, audit or internal control is highly preferred.
  • Knowledge in Insurance Companies Ordinance and good understanding of Hong Kong insurance regulatory framework is preferred
  • Tactful in dealing all levels of staff and business associates
  • Positive mentality with flexible working attitude
  • Excellent communication, analytical and writing skills
  • Highly adaptable to changes and unprecedented challenges
  • Detail-minded, mature, confident, self-motivated and able to work under pressure
  • A good team player & able to work proactively & independently
  • Proficient in spoken & written English & Chinese (Cantonese & Mandarin)
  • Proficient in MS Office and Excel

Last updated on 2019-02-21 at 8pm
IT
Post:  Pensions Operations Business Analyst (1 year renewable contract)
Salary:  negotiable

for a listed financial company.

Responsibilities:
  • Assist the Business Test Lead to plan, develop test scenarios and cases for user acceptance testing according to the scope of the project and requirement specification documents
  • Execute user acceptance testing according to test plan, test scenarios and escalation of test defects
  • Assist to coordinate testing logistics, defect analysis and documentation with internal departments and external vendors
  • Interact and coordinate with both internal stakeholders and external vendor to support testing logistics, defect analysis and documentation

Requirements:
  • Form 7 & above
  • At least 3 years working experience, candidates with knowledge of MPF scheme & related regulations would be an advantage
  • Good organization, analytical and problem solving skills
  • Good communication skills in English & Chinese
  • Ability to work independently and under pressure
  • Good PC skills in MS Word & Excel. Candidate with skill in Access is preferable

Last updated on 2019-02-21 at 8pm
Insurance - Life
Post:  Policy Administration Officer
Salary:  negotiable

For a listed insurance company.

Responsibilities
  • Process complex policy change requests and assigned administration work
  • Perform daily operation tasks like endorsement preparation, report checking, fulfillment dispatch, enquiries handling, etc. with minimum supervision
  • Support Ad Hoc tasks as assigned from time to time
  • Participate in system projects if necessary

Requirements
  • University graduate in any discipline
  • 3 years in Life Insurance industry, preferably in Policy Administration
  • Good communication and interpersonal skills
  • Good spoken and written English & Chinese

Last updated on 2019-02-21 at 8pm
Insurance - Pension
Post:  Prepresentative (Pensions Customer Service Call Centre) - few posts
Salary:  18K - 20K

For a listed financial company.

Responsibilities :
  • Handle MPF & ORSO enquiries through hotlines and e-mails
  • Follow up customer enquiries and feedback with good quality standard
  • Ensure the delivery of service meet with our service standard & comply with regulatory requirements

Requirements:

Last updated on 2019-02-21 at 8pm
Insurance - Life
Post:  Project Analyst
Salary:  negotiable

For a listed financial company.

Responsibilities:
  • Execute projects according to project plan
  • Assessing PnL and Risk analysis for the firm and support of CSA, IFRS9, Murex project implementation
  • Partner with external and internal teams to define requirements and deliver solutions
  • Review the quality of the work completed by vendors or other outsource parties on a regular basis to ensure that they are up to standards
  • Facilitate and coordinate UAT process
  • Ensure a smooth transition when projects are implemented
  • Establish a regular communication schedule and present to stakeholders project progress
  • Develop forms and records to document project activities
  • Set up files to ensure that all project information is appropriate documented and secured

Requirements:
  • Bachelor degree in Economics, Finance, Accounting or Business Administration disciplines.
  • Minimum 2 years working experience in financial services industry or project management.
  • Good project management skills and a track record in delivering complex projects on behalf of investment
  • Good technical knowledge and logical mindset in technology, product and process
  • Good interpersonal, communication and analytical skills
  • Strong understanding of the end to end project cycle
  • Good command of PC skills including MS Word, Excel, PowerPoint
  • Proficient in spoken & written English & Chinese.

Last updated on 2019-02-21 at 8pm
IT
Post:  Project Management Manager
Salary:  negotiable

For a listed financial company.

Key Role:
The incumbent will be responsible for driving system and process changes for improvement and managing project implementation to ensure that user requirements are properly specified, project objectives are appropriately met, and assisting the Head of Project Management to maintain effective communication within the team to ensure the team can operate efficiently and effectively.

Responsibilities:
  • Implement approved recommendations with business and IT and assist planning, guiding, organizing and monitoring implementation projects to effect changes for improvement and to obtain planned benefits
  • Ensure adequate controls in the reengineered or improved processes to meet audit requirements and corporate governance.
  • Monitor the overall development quality to ensure the system delivery meets the business needs and is developed within the planned resources
  • Oversee Change Requests to ensure the IT resource is used in a cost effective way
  • Recommend the signoff on functional specifications to ensure the functionalities of the system conform with the business requirements
  • Assess the testing scope of all projects to ensure the system functions are well tested before launch
  • Monitor the progress of UAT to ensure the deadline of each project can be met
  • Communicate with the user departments to help the users to have a better understanding of the new system functions and the progress of each testing item
  • Advise users on workaround in the existence of system deficiencies to help to establish operational procedures
  • Coach subordinates to improve staff’s system and business knowledge
  • Manage the training process to improve the quality of training and enhance the staff’s awareness on the operational issues

Requirements:
  • University or above , preferably in Business Statistics, Computer Science, Information System Management, Finance or Accounting or related subjects with at least one insurance professional qualification (FLMI, PMP)
  • 6 years relevant experience in insurance with 6 years management in business analysis, project management or IT-related areas
  • Process improvement and process re-engineering obtained via O&M and six-sigma (black-belt) practice in various industries
  • Certified PMP will be an advantage
  • Excellent presentation, interpersonal and communication skills and strong analytical mind
  • Highly adaptable to changes and unprecedented challenges

Last updated on 2019-02-21 at 8pm
Accounts
Post:  Senior Accounts Clerk
Salary:  15K - 20K

For a listed financial company.

Responsibilities:
  • to provide accurate and timely administration of collection, allocation / application of cash receipts and disbursement process
  • perform credit control and reconciliation of accounts timely
  • answering enquiries and liaise with related parties for follow up action.

Requirements:
  • Associate Degree or diploma holder with 3 years related experience in accounting
  • Strong Communication, interpersonal and analytical skills
  • Proficiency in MS Office 2010 (e.g. Excel, Word)
  • Good command of English and Chinese (including Mandarin)
  • Able to work under pressure and meet tight deadline,

Last updated on 2019-02-21 at 8pm
Insurance - Pension
Post:  Senior Manager (Quality Assurance)
Salary:  50K - 60K

For a listed trustee.

<u>Responsibilities<u>:
Ensure quality assurance tasks are performed by the team accurately and timely. To assist in monitoring the overall compliance with governing rules, service agreements of all MPF/ORSO products administered by the Company and ensure fulfillment with requirements of ISO 9001 quality standards.:
  • Assist Head of QA to monitor our fulfillment of our obligations and service standards in our Service Agreements and governing rules of pension schemes
  • Monitor complaint and enquiries management processes to ensure our compliance with the relevant regulatory requirements and internal operating guidelines
  • Monitor and oversee the coordination of audits and on-site visits of auditors, trustees and regulators
  • Assist Head of QA to monitor our compliance with quality standards ISO 9001
  • Manage and train QA team members on new legislation, business knowledge, as well as support training to other functional teams on establishing awareness of assurance on controls and quality
  • Manage projects on change of regulatory requirements and support business projects
  • Any other ad-hoc duties or projects as assigned

<u>Requirements<u>:
  • University graduate preferred
  • At least 8 years' working experience in pension industry (2 years in quality assurance or operational controls or 3 years at management level preferred)
  • Good knowledge of MPF / ORSO Ordinance and Regulations
  • Good communication and analytical skills
  • Good spoken and written English and Chinese
  • Good PC skills in MS Office (Word, Excel and Access)

Last updated on 2019-02-21 at 8pm
Insurance - Group EB
Post:  Senior Officer (Group Insurance Administration)
Salary:  25K - 32K

For a listed financial company.

Responsibilities
  • Handle assigned cases of NB and renew policies and ensure the policy contract, invoices, member movements and related administrative service are processed within the service standard and operation procedures and guidelines
  • Handle the customer service hotline and other enquiries and complaint from internal and external customers
  • Coordinate with panel to investigate medical card service from members
  • Provide coaching to junior team members and check their outputs
  • Recommend enhancement to system and conduct system testing
  • Handling other administrative tasks / projects as assigned

Requirements
  • For 7 or above with minimum 4-5 years of experience in insurance or university graduate with minimum 3 years working experience, preferably in insurance/ financial institutions
  • Professional qualifications such as FLMI / ICA is an advantage
  • Hands on PC skill in using MS word, excel including Chinese Word Processing
  • In-depth understanding of the insurance industry
  • In-depth knowledge of life and medical products
  • Proficient in both spoken and written English & Chinese

Last updated on 2019-02-21 at 8pm
Insurance - Life
Post:  Senior Officer/Officer Customer Service (Call Centre)
Salary:  23K - 30K

For Life insurance company.

Responsibilities
  • Handles enquiry on broad range of services issues from customers via hotline and walk-in services
  • Liaises with internal department, channels and customers on reply of enquiry and completion of requirement
  • Handle complicated complaint from all channels, carry out investigation and liaise with relevant parties to obtain relevant information for decision making, propose resolutions / obtain approval from higher level and record the case details
  • Conduct various outbound call with documented protocols
  • Performs policy conservation with documented protocols
  • Handles non-standard bilingual written inquiry
  • Participates in customer service-related projects
  • Mentors junior staff on the daily operation of customer service
  • Recommends projects to improve the workflow and service in the team

Requirements
  • University graduated in any discipline
  • 4 - 7 years in Customer Service with good knowledge of insurance industry
  • Good knowledge of life insurance
  • Customer focused with positive attitude
  • Good communication and interpersonal skills
  • Good spoken and written English & Chinese
  • Good PC skills in MS Office

Last updated on 2019-02-21 at 8pm
Insurance - Pension
Post:  Senior Prepresentative (Pensions Customer Service Call Centre)
Salary:  22K - 25K

For a listed financial company.

Responsibilities
  • Handle MPF & ORSO enquiries through hotlines and e-mails
  • Follow up customer enquiries and feedback with good quality standard
  • Ensure the delivery of service meet with our service standard & comply with regulatory requirements
  • Assist junior colleagues in handling complaint cases/ demanding customers

Requirements
  • Degree holder in business or related disciplines
  • Minimum 1 year of customer service related working experience in banking and financial industries
  • Passed in MPF Exam preferred but not essential
  • Customer focused with positive attitude
  • Good communication and interpersonal skills
  • Good command of spoken and written English and Chinese (Mandarin preferred)
  • Proficiency in MS Word and Excel

Last updated on 2019-02-21 at 8pm
Insurance - Group EB
Post:  Senior Specialist/Specialist (Business Development)
Salary:  28K - 35K

For a listed financial company.

Responsibilities
  • Achieve sales targets as assigned by working with distribution channels in developing Pensions & Group business
  • Provide input for formulating sales & marketing strategies and responsible for the subsequent implementation
  • Handle the ad-hoc projects as assigned from time to time
  • Compile regular sales reports to management and distribution channels for business review

Requirements
  • University Degree, Major in Marketing / Business Admin preferred
  • At least 4 years' experience in pension & group sales, preferably with experience in distribution channel sales operation
  • Excellent presentation and negotiation skills
  • Aggressive to grow business (with Profit)
  • Successfully to build strong connection with distribution channel & clients
  • Competent PC knowledge, includes Excel, Word and PowerPoint
  • Good command of English and Chinese in both spoken and written
  • Candidates with more experience will be considered as Manager, Business Development

Package: basic salary plus quarterly incentive bonus
Last updated on 2019-02-21 at 8pm
IT
Post:  System Analyst/Analyst Programmer
Salary:  negotiable

For a sizeable insurance client:

Responsibilities
collecting and analysing user requirements,
producing Functional and/or System specifications
building or enhancing various systems to cope with business needs.
provide supervision on Analyst Programmer/Programmer to ensure quality deliverables.

Requirement
Degree in Computer Science or equivalent
At least 5 years’ relevant experience in which 1-2 years as system analyst in the insurance industry
Ability to applied expert programming skills in Ingenium/CAPSIL is an advantage
Familiar with the application development tools such as COBOL, Java Script, VB and Crystal Report etc.
Strong analytical, problem solving and staff coaching skills, particularly in integrating and recommending various complicated IT/business solutions
Good understanding of IT System Development Life Cycle (SDLC), its stages major tasks and deliverables
Candidate with less experience will be considered as Analyst Programmer
Last updated on 2019-02-21 at 8pm