北 極 星 顧 問 有 限 公 司
Polaris Consultancy Limited
Job Categories
Insurance - GI
Post:  Account Servicing
Salary:  12K - 17K

Responsibilities
  • To provide administration support to the Account Managers on day to day client servicing including but not limit to Employee Benefits and MPF
  • Handle clients' enquiries and provide new and renewal quotations to external clients
  • To provide administrative support including policy maintenance and client servicing
  • Take care some client accounts as an Account Manager
Requirements
  • Degree / Diploma in any discipline with relevant insurance qualifications (Candidates currently sitting for ACII or ANZIFF (Snr Assoc) exam will also be considered)
  • Passed IIQAS Paper 1, 2 and MPF
  • Familiar with commercial line (e.g. Marine Cargo, Motor, Liability, Employee Compensation Credit Risk, Professional Risk.... etc.)
  • With a least 3 years working experience in the area of Employee Benefits and MPF preferably in an insurance broker firm
  • Willing to learn, responsible and prepare to work overtime
  • Self-motivated and able to work independently
  • Less experience will be considered for Officer

Last updated on 2017-09-23 at 1am
Insurance - Pension
Post:  Administration Officer (ORSO)
Salary:  18K - 25K

for listed financial company.

Responsibilities:
  • To manage the assigned ORSO scheme accounts to comply with the regulatory and service requirements
  • To process the customers’ requests on enrolment, contribution allocation, switching and benefit payment
  • To handle customers’ enquiries in a timely and professional manner
  • Handle and resolve complicated issues or complaints and escalate to manager in a timely manner
  • To assist in ad-hoc projects or UAT

Requirements:
  • Form 7 or above
  • At least 3 years’ pensions administration experience (all-rounded experience preferred, i.e. enrolment, contribution, fund switching, and termination, etc…)
  • Fast learner with positive working attitude
  • Customer-oriented with good communication skills
  • Good typing skills (both English and Chinese)
  • Good numerical sensitivity and attentive to details
  • Good spoken & written English and Chinese

Last updated on 2017-09-23 at 1am
Insurance - Group EB
Post:  Administration Officer/Assistant (Group Insurance Policy Administration
Salary:  13K - 16K

for a listed international insurance company.

Responsibilities
  • Handle assigned cases of NB and renew policies and ensure the policy contract, invoices and related administrative service are delivered within the service standard and operation procedures and guidelines
  • Provide quality checking on the job output of team member
  • Handle enquiries and complaint from internal and external customers
  • Coach team members on complicated cases
  • Prepare and consolidate reports to management
  • Recommend enhancement to system and conduct system testing
  • Support project and business initiatives as assigned by the Management

Requirements
Form 7 and above with 2-3 years of relevant industry experience.
  • Professional qualifications such as FLMI / ICA is an advantage
  • In-depth understanding of insurance industry
  • In -depth knowledge of life and medical products
  • Proficient in both spoken and written English & Chinese
  • Hands on PC skill in using MS word, excel including Chinese Word Processing

Last updated on 2017-09-23 at 1am
Insurance - Pension
Post:  Administrator (Pensions Administration) - Fresh Graduate
Salary:  13K - 16K

for a financial company

Responsibilities
  • To manage the assigned MPF scheme accounts to comply with the regulatory and service requirements
  • To process the customers’ requests on enrollment, contribution allocation, switching and benefit payment
  • To handle customers’ enquiries in a timely and professional manner
  • To assist in ad-hoc projects

Requirements
  • Form 5 or above 1-2 years’ pensions administration experience preferred, OR
  • fresh HD/U graduates without experience
  • Customer oriented, initiative with positive working attitude
  • Good typing skills (both English and Chinese)
  • Good numerical sensitivity and attentive to details
  • Good spoken & written English and Chinese
Recent graduates will be considered
Last updated on 2017-09-23 at 1am
Accounts
Post:  Assistant Fund Scheme Accountant (Fund Accounting)
Salary:  19K - 26K

For international insurance companies.

Responsibilities
  • Perform daily finance tasks in accordance with prevailing procedures and timelines including placing investment order, fund transfer instruction after reconciling with all supporting documents & reports
  • Update unit prices in system for contributions allocation & benefit payment for retirement fund members
  • Review payment requisition and prepare payment cheques to members or trustees
  • Perform reconciliations for preparing month end reports to trustees
  • Assist in the preparation of year-end financial statements & audit schedules
  • Support other projects or initiatives as required

Requirement
  • Diploma in Finance, Accounting or any related disciplines
  • At least 3 years working experience in finance or accounting field, preferably with pensions related experience
  • Attentive to details with strong numerical sensitivity
  • Well organized with good analytical & problem solving skills
  • Good communications and interpersonal skills
  • Good command of both written and spoken English and Chinese
  • Proficient in MS Office including Words, Excel and Access

Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Assistant Manager (Complaint and Correspondence)
Salary:  30K - 35K

For a listed financial field.

Responsibilities
  • Manage customers' complaints and written inquiries from all channels (e.g. from sales or clients) directly via phone call, fax, email or letter and achieve company’s key performance indicators of them
  • Interact with customers, sales channels or internal staff and resolve the complaints or written inquiries in a professional and timely manner
  • Investigate, escalate and solve customers’ complaints or inquiries in a professional and timely manner
  • Work with sales channels, call center, financial cafe (i.e. customer service center) and related parties to identify the facts or causes of and deliver the solutions to cope with the complaints or the special requests
  • Provide a long term solution for consistent or recurring problems as continuous improvement to the Head of Customer Service
  • Produce regular reports in an effective and efficient manner

Requirements
  • University graduated in any discipline
  • Minimum 5 - 7 years of working experience in Customer Service
  • Good knowledge of insurance and financial services
  • Good analystical and problem solving skill
  • Proficient PC skills in MS Word, Excel, PowerPoint & Chinese Word Processing
  • Good command of written and spoken English and Chinese

Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Assistant Manager (Corporate Distribution)
Salary:  negotiable

For a listed insurance company.

Responsibilities:
  • Provide support to Broker channel
  • Organising campaigns and activities for maximizing broker business opportunity
  • Providing sales support to brokers.

Requirements:
  • Degree holder, preferably in Business Studies , Finance or relevant disciplines, preferably with CFP or FLMI qualification
  • Minimum 5 years experience in life insurance industry, experience in broker channel support will be an advantage
  • With good knowledge in Insurance Products and Procedures
  • Self-motivated, independent, and able to work under high pressure
  • Excellent interpersonal skills and problem-solving skills
  • With customer-oriented mind-set and good business ethics
  • Proficient in spoken & written English & Chinese (Cantonese & Mandarin)

Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Assistant Manager (Corporate Distribution/Sales Support)
Salary:  24K - 30K

Responsibilities:
  • to provide account services to existing institutional partner (broker) on corporate life insurance products,
  • assisting in developing and promoting new corporate insurance product as well as expanding business opportunities.
  • Support department matter

Requirements:
  • Degree holder with professional insurance qualification (e.g. FLMI or CFP).
  • Minimum 3 years business development experience with focus on life insurance products
  • Excellent sales drive to achieve optimal results and yet able to maintain business ethics
  • Able to develop first class client relationship management
  • Able to work under high pressure with professional business acumen
  • Highly adaptable to changes with flexible and positive working attitude
  • Familiar with MS Word, Excel & PowerPoint
  • Excellent written and verbal communication skills in both English and Chinese (Cantonese and Mandarin)
  • Preference will be given to candidate with broker channel management experience

Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Assistant Manager (Policy Administration)
Salary:  negotiable

For a listed insurance company.

Responsibilities:
  • Assisting the Manager /Senior Manager
  • Monitoring teams’ daily operation activities, performances and qualities in an effective way to assure smooth daily operations of PA,
  • Providing the services to our channel partners relating to the department in a timely and professional manner in compliance with regulatory and business requirements,
  • Playing active role in departmental projects and system enhancements.

Requirements:
  • Degree holder with professional insurance qualification (e.g. LOMA, ACS)
  • 5 years or above policy administration experience in life insurance industry with 3 years in supervisory level
  • Proactive, with strong sense of responsibility
  • Strong analytical, problem identification and problem solving skills
  • Sound experience in business and data analysis, system enhancement and/or process improvement
  • Good leadership, interpersonal and communication skills
  • Able to work under high pressure with professional business acumen
  • Proficient in Excel, Access and/or MIS tools
  • Proficient in spoken & written English & Chinese (Cantonese & Mandarin)

Last updated on 2017-09-23 at 1am
IT
Post:  Assistant Manager/ Senior Business Analyst, Pensions Business (Contract)
Salary:  negotiable

For a listed financial company.

Main Role
The successful incumbent will be responsible for providing support, analyzing, evaluating business needs and coordinating system transformation project to ensure smooth implementation. They also recognize opportunities for process improvement, create new processes and documentation, publish project documentation, and assist in testing

Responsibilities
  • Collect, analyze and document business requirements and communicating with users, IT or vendor for the system
  • Assist in the re-engineering, improvement or replacement of business processes and associated technology
  • Take ownership of project issues and engage the appropriate resources to reach solution
  • Prepare test plan, test script and perform testing
  • Coordinate with users or IT to perform testing to ensure system deliverables are in good quality and within time
  • Execute the data migration process
  • Coordinate the rollout of system with user and IT people

Requirements
  • Degree holder in Computer Studies or Information System or other related disciplines
  • Minimum 6 years working experience as a Business Analyst
  • Financial services / product experience and knowledge; with understanding of Group Retirement Services is an advantage
  • Understand the IT system development life cycle methodology (SDLC)
  • In-depth experience with Microsoft Office products (Word, Excel, PowerPoint, Visio)
  • With concrete experience in Data Migration Project is an advantage
  • Workflow and Imaging system knowledge is an advantage

Last updated on 2017-09-23 at 1am
Insurance - Pension
Post:  Assistant Manager/Business Analyst/Senior Business Analyst/BA - 3 posts
Salary:  18K - 33K

For a sizeable financial company.

Responsibilities
  • Recommending both short term and long term solutions to users when production issues arise
  • Collect and analyze and document business requirement and communicating with IT or vendor for system enhancement
  • Planning large scale system projects and monitoring project progress
  • Prepare test plan, test script and coordinating with users or IT to perform testing to ensure system deliverables are in good quality
  • Coordinate the rollout of system with user and IT people
  • Providing system training to users

Requirements
  • Degree holder in Computer Studies or Information System or other related disciplines
  • Minimum 4 years working experience as a Business Analyst and with strong retirement operational background
  • Familiar with IT system development life cycle methodology (SDLC)
  • Strong organizational skills and attentive to details
  • Strong analytical and problem solving skills
  • Excellent verbal and written communication skills
  • Fluent in spoken and written English and Chinese
  • With solid experience in VBA and MS Access programming is an advantage
  • Candidates with less experience will be considered for the position of Business Analyst

Last updated on 2017-09-23 at 1am
Insurance - GI
Post:  Assistant Marketing Support Officer
Salary:  13K - 16K

For an international general insurance broker.

Responsibilities
  • Provide marketing support to marketing staff (including re-marketing and quotations for new and renewal business)
  • Handle enquiries from clients / insurers
  • Assist marketing staff to handle / follow up claims
  • Handle marine declaration and spot marine cert issuance
  • Prepare renewal and quotation slip
  • To assist in ad-hoc duties when required

Requirements
  • Diploma in insurance studies or professional qualification in General Insurance
  • With 1-2 years of experience in the insurance industry, broking firm is preferred
  • A holder of ANZIIF / IIQE
  • Proficiency in MS office
  • Good communication skills, proactive and willing to take initiative
  • Proficiency in written and spoken English, Cantonese and Mandarin
  • *Candidate with less experience will be considered for the position of Assistant Account Executive.

Last updated on 2017-09-23 at 1am
Insurance - GI
Post:  Assistant Underwriting
Salary:  15K - 20K

Fora General Insurance Agency.

Responsibilities:
  • To assist Chief Underwriter to regularly monitor the effectiveness of existing insurance program
  • To assist Chief Underwriter in developing new insurance products including product training to producers/cedants
  • Identify, analyse and develop sources of desirable new business opportunities including cross-departmental opportunities
  • Build & maintain long term relationship with key producers and cedants
  • Make presentations to prospective producers/cedants; initiate new producer/cedants
  • Carry out other general clerical duties

Requirements:
  • Graduates of Higher Diploma/Degree in Financial Services or other discipline
  • 2 years relevant experiences in insurance industry
  • Excellent interpersonal, communications and presentation skills
  • Fluent English, Mandarin and Cantonese include read and write
  • Proficient in Microsoft Office
  • Chinese Word Processing (optional)

Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Business Analyst
Salary:  negotiable

Client: Life Insurance Company.

Responsibilities:
  • Collaborating with various internal business users in identifying analysis needs,
  • Facilitating users to prepare user requirements and communicating the results and insight for continued improvement,
  • Assisting project managers to prepare various business analysis, market intelligence and management reports, -
Providing technical support for conducting a board of mix analyses which includes customer portfolio, segmentation, predictive models, ad-hoc projects
  • Conducting User Acceptance Tests (UAT) for various system enhancements.

Requirement:
  • University or above , preferably in Business Statistics, Computer Science, Information System Management
  • Experience in handling complex data from multiple sources, database marketing and database management is highly preferred
  • Proficiency in using SQL, OLAP cubes, Access and VBA, other MS office applications, especially in Excel
  • Independent, analytical-minded and problem solving skills
  • Self-motivated, good presentation and interpersonal skills

Last updated on 2017-09-23 at 1am
IT
Post:  Business Analyst
Salary:  18K - 25K

For a life insurance company.

Responsibilities:
  • Collaborating with various internal business users in identifying analysis needs,
  • Facilitating users to prepare user requirements and communicating the results and insight for continued improvement,
  • Assisting project managers to prepare various business analysis, market intelligence and management reports,
  • Providing technical support for conducting a board of mix analyses which includes customer portfolio, segmentation, predictive models, ad-hoc projects and conducting User Acceptance Tests (UAT) for various system enhancements.

Requirement:
  • University or above , preferably in Business Statistics, Computer Science, Information System Management
  • Experience in handling complex data from multiple sources, database marketing and database management is highly preferred
  • Proficiency in using SQL, OLAP cubes, Access and VBA, other MS office applications, especially in Excel
  • Independent, analytical-minded and problem solving skills
  • Self-motivated, good presentation and interpersonal skills

Last updated on 2017-09-23 at 1am
IT
Post:  Business Analyst (1-year Contract)
Salary:  negotiable

For a listed financial company.

Key role<u>: The successful incumbent will be responsible for providing production support to operation activities. He/She should be able to provide sound solutions for continuous improvement and assist the team leader in providing business analysis services for implementing system enhancement project.

<u>Responsibilities

  • Provide solutions to support operation activities
  • Assist in the improvement of business processes with associated technology
  • Collect, analyze and document business requirements and communicating with users, IT or vendor for system enhancement
  • Prepare test plan, test script and perform testing
  • Coordinate with users or IT to ensure system deliverables are in good quality and within agreed timeframe
  • Coordinate the rollout of system with user and IT people
Requirements
  • Degree holder in Computer Studies or Information System or other related disciplines with 2 years of relevant experience
  • Possess financial services / product knowledge; with understanding of Group Retirement Services is a must
  • Familiar with IT system development life cycle methodology (SDLC)
  • Proficient in Microsoft Office applications (Word, Excel, Access) with solid experience in VBA and MS Access programming
  • Excellent verbal and written communication skills

Last updated on 2017-09-23 at 1am
Insurance - Pension
Post:  Call Centre - CS Representative/Assistant Officer/Officer (Pensions) - few posts
Salary:  16K - 25K

For a listed financial company.

Responsibilities
  • Handle MPF & ORSO enquiries through hotlines and emails
  • Provide quality customer services through our phone channel
  • Follow up customer enquiries and feedbacks with good quality standard
  • Delivery of quality service to meet the productivity benchmark, service standard and comply with regulatory requirements

Requirements
  • Degree holder in business or related disciplines
  • Minimum 2 years’ experience in banking and financial industries, preferably in call centre / customer service related
  • Passed in MPF Exam preferred
  • Customer focused with positive attitude
  • Good communication and interpersonal skills
  • Good command of spoken and written English and Chinese (Mandarin preferred)
  • Proficiency in MS Word and Excel

Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Customer Service Hotline Senior Officer/Officer) - 2 posts
Salary:  15K - 30K

For a listed insurance company.

Responsibilities:
  • Respond to clients' queries and requests on administration, underwriting and claims via phone and email
  • Ensure accuracy and compliance of all requests to be completed within the preset time and in good quality standards
  • Resolve complex cases and complaints arising from work
  • Cooperate with team members and other parties to achieve desired results and support business needs

Requirements:
  • Degree holder with at least 2 years’ relevant experience
  • F.7 with customer service experience in life insurance industry will also be considered
  • LOMA qualification is well regarded
  • Excellent service attitude and follow through on commitments to customers
  • Good command of spoken and written English and Chinese
  • Mature, patient, pleasant personalities and with good telephone manner
  • Quick learner with strong analytical and problem solving skills
  • Self-initiative, flexible, responsible and able to work under pressure
  • Familiar with Word, Excel and Chinese word-processing
  • Knowledge of individual financial/ insurance and wealth management products and processes a definite asset

Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Customer Service Officer (Call Centre)
Salary:  13K - 20K

For a listed insurance company.

Responsibilities
  • To handle inbound and outbound calls
  • To liaise with internal departments, agents and customers to resolve customers' enquiries and complaints
  • To back-up counter service
  • To prepare daily/monthly reports
  • To assist in ad-hoc assignments Required Technical and Transferable Competencies

Requirements
  • Diploma holder or above
  • At least 3 years’ relevant call centre experience, preferably in the life insurance/banking industry
  • Good knowledge of life insurance
  • Customer focused with positive attitude
  • Good communication and interpersonal skills
  • Good spoken and written English & Chinese (Mandarin preferred)
  • Good PC skills in MS Office
  • *Candidate with less experience will be considered as Assistant Officer, Customer Service. Welcome Fresh Graduate is welcome for Call Center role, we will provide training for development**

Last updated on 2017-09-23 at 1am
Accounts
Post:  Finance (Senior Officer/Officer)
Salary:  20K - 23K

For a listed financial company.

Responsibilities:
  • Arranging payment / remittance in relation to operating expenses, unit linked fund related process, investment trade settlements,
  • Assisting in month end closing,
  • Preparing accounting schedules and breakdown, bank reconciliation, etc
  • Handle administrative work and support ad hoc duties as and when required.

Requirements:
  • Diploma / Associate Degree holder in Accountancy, Finance or equivalent
  • Qualified Accountant, ACCA, HKICPA or equivalent
  • 5 years solid accounting experience , preferable in life insurance industry
  • Knowledge of Oracle system is an advantage
  • Excellent interpersonal and communication skills
  • Detail-oriented, independent and able to work under pressure
  • Highly adaptable to changes with flexible and positive working attitude
  • Excellent written and verbal communication skills in both English and Chinese
  • Preference will be given to those who can report shortly
  • Candidates with more experience will be considered for the position of <b.Senior Finance Officer</b>

Last updated on 2017-09-23 at 1am
Accounts
Post:  Finance Assistant (3 months contract )
Salary:  13K - 16K

For a listed financial company.

Responsibilities:
  • handling daily payment process, unit linked fund orders, investment trade settlements,
  • assisting in month end closing,
  • preparing accounting schedules and breakdown,
  • handling administrative work and support ad hoc duties as and when required.

Requirements:
  • Diploma / Associate Degree in Accounting or Finance is preferred
  • In progress of obtaining ACCA, HKICPA or equivalent
  • 1-3 years solid accounting experience, preferable in life insurance industry
  • Good interpersonal and communication skills
  • Highly adaptable to changes with flexible and positive working attitude
  • Knowledge of Oracle system is an advantage
  • Excellent written and verbal communication skills in both English and Chinese

Last updated on 2017-09-23 at 1am
IT
Post:  Group Administration & Operations (Senior Business Analyst) - 1 year contract
Salary:  negotiable

For a listed insurance company.

Responsibilities
  • Work with different stakeholders to define and execute project management objectives including conduct project meetings, gather requirements, prepare user requirements documents, review functional specification, perform scope analysis, create test plan, conduct user acceptance test and monitor project delivery timeline
  • Investigate and work with IT to resolve UAT and BAU problems
  • Prepare and analyze data to achieve business objectives and operational efficiencies
  • Review, analyze, document existing operation workflows and works closely with users and IT to identify and maximize opportunities for advancement
  • Prepare procedure / system usage manual and provide training to users

Requirements
  • Degree holder in Business Administration or related disciplines
  • Minimum 5 years working experience as a Business Analyst, preferably from insurance sector or other financial institutions
  • Proficient in MS Office, Power Point, Excel, Visio
  • Proficient in understanding processes and methodologies and the ability to fully apply them
  • Excellent communication skills including both verbal and written in English and Chinese
  • Strong analytical skills, problem solving skills and business sense
  • Candidates with less experience will be considered for the position of Business Analyst

Last updated on 2017-09-23 at 1am
Accounts
Post:  Internal Audit Manager
Salary:  negotiable

For a listed financial company.

Key Role:
Reporting to the Head of Internal Audit- Hong Kong, the incumbent is responsible for managing, planning, executing and reporting of audit engagements and projects associated with the internal audit portfolio for the company and its subsidiaries.

Responsibilities:
  • Ensure proper coverage and consideration of auditing principles and practice
  • Review the documented business understanding, business objectives/performance/metrics, key controls, and test strategy. Perform and document process walkthrough
  • Develop audit programs and create testing strategies for key controls under the supervision
  • Execute tests of internal controls within assigned budget
  • Presents audit findings and recommendations; conducts audit closing meetings with client
  • Analyze audit results and conclude on the design and operating effectiveness of internal controls. Identifies audit findings and makes recommendations. Determine the "root cause" of each finding. Prepares and/or reviews internal audit reports of findings and recommendations for delivery to management
  • Complete work papers accurately, completely, and as instructed following Audit Department standards
  • Maintain effective communication of audit results/findings and recommendations with appropriate levels of management and client
  • Monitor audit findings to ensure effective resolution

Requirement
  • College or University degree in Accounting, Finance or Business
  • Professional accounting or audit designation
  • Minimum of 5 years of relevant internal/external audit experience or combination of audit, compliance and financial experience
  • Knowledge and application of control frameworks, principles and standards
  • Computer assisted auditing techniques (CAATs) knowledge and data analytics
  • Financial assessment/analytical skills/understanding and predicting results (Proficient)
  • Effective and strong communicator with excellent verbal and written communication in both English and Chinese
  • Proficiency in analyzing and solving business problems
  • Good project management and interpersonal skills
  • Occasional travel within the region if necessary

Last updated on 2017-09-23 at 1am
Company Secretarial, Legal, Compliance
Post:  Legal (Officer/Senior Officer)
Salary:  15K - 25K

For a listed life insurance company.

  • *Position opened depending on candidate's experience.

Responsibilities:
Provide the following supports to the department head in delivering professional legal services:
  • Provide legal research assistance and handle translation work
  • Assist in the review of marketing and insurance related documents
  • Assist in the professional liaison with internal and external stakeholders
  • Prepare internal and external reports
  • Manage filing system and support general administrative duties
  • Participate in projects or ad hoc assignments in relation to legal matters

Requirements:
  • Diploma / Bachelor Degree in Law or related discipline
  • 2-3 years relevant working experience is preferred
  • Good understanding of Insurance Companies Ordinance, Banking Ordinance, Securities and Futures Ordinance, and the Hong Kong regulatory framework in respect of financial institutions is preferred
  • Good interpersonal and communication skills
  • Detail-minded, self-motivated and able to work in fast paced environment
  • A good team player & able to work proactively & independently
  • Proficient in spoken and written English & Chinese (Cantonese & Mandarin)

Candidates with more experience will be considered for the position of Senior Legal Officer”.
Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Manager (Customer Service Center)
Salary:  negotiable

for a life insurance company.

Responsibilities
  • Manage the Financial Caf
    Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Manager (Policy Administration)
Salary:  negotiable

For a listed financial company.

Responsibilities:
  • Manage the daily operation of policy administration of life insurance policy including all kinds of policy changes transactions, fund transactions, policy payments and policy administration related batch process like autopay collection and reject, billing, lapsation, client statements and notices, etc.
  • Manage the resources and daily production to achieve target in productivity, speed, service and quality.
  • Manage the team for daily operations, enhance team members’ knowledge and soft skills through regular coaching, active management and staff development arrangement.
  • Implement controls to ensure outputs are error free and with sound quality.
  • Ensure control procedures are implemented in accordance to guidelines.
Identify and report issues, control weakness/take preventive measures through analysis of errors.
  • Implement improvement initiatives and take care all aspects from system, work processes and people perspectives.
  • Support the Department Head in driving the department towards efficiency and service excellence
  • Responsible for the preparation of management reports
  • Participate in ad-hoc projects

Requirements:
  • University degree is preferred
  • Minimum 10 years' experience in Life Insurance industry with minimum 5 years' experience in a supervisory or managerial role
  • FLMI designation qualified and qualifies Six Sigma Green Belt is preferred
  • Good problem analysis and solving skills
  • Good communication and people management skill

Last updated on 2017-09-23 at 1am
IT
Post:  Manager (Project Management)
Salary:  negotiable

For a listed insurance company.

Responsibilities:
  • Implement approved recommendations with business and IT and assist planning, guiding, organizing and monitoring implementation projects to effect changes for improvement and to obtain planned benefits
  • Ensure adequate controls in the re-engineered or improved processes to meet audit requirements and corporate governance.
  • Monitor the overall development quality to ensure the system delivery meets the business needs and is developed within the planned resources
  • Oversee Change Requests to ensure the IT resource is used in a cost effective way
  • Recommend the signoff on functional specifications to ensure the functionalities of the system conform with the business requirements
  • Assess the testing scope of all projects to ensure the system functions are well tested before launch
  • Monitor the progress of UAT to ensure the deadline of each project can be met
  • Communicate with the user departments to help the users to have a better understanding of the new system functions and the progress of each testing item
  • Advise users on workaround in the existence of system deficiencies to help to establish operational procedures
  • Coach subordinates to improve staff's system and business knowledge
  • Manage the training process to improve the quality of training and enhance the staff's awareness on the operational issues

Requirements:
  • University or above, preferably in Business Statistics, Computer Science, Information System Management, Finance or Accounting or related subjects with at least one insurance professional qualification (FLMI, PMP)
  • 6 years relevant experience in insurance with 6 years management in business analysis, project management or IT-related areas
  • Process improvement and process re-engineering obtained via O&M and six-sigma (black-belt) practice in various industries
  • Certified PMP will be an advantage
  • Excellent presentation, interpersonal and communication skills and strong analytical mind
  • Highly adaptable to changes and unprecedented challenges

Last updated on 2017-09-23 at 1am
Insurance - GI
Post:  Manager/Deputy Manager - Marketing Services Department (Japanese team)-
Salary:  22K - 28K

for an reputable insurance company.

  • *position offered will depend on experience and qualifications.

Responsibilities
  • Provide excellence service and professional advises to Japanese corporate clients
  • Supervise a team of account handlers in developing and achieving Japanese business targets
  • Develop and maintain good and close business relationship with customers and intermediaries
  • Handle and arrange global program for Japanese clients

Requirements
  • Diploma or Degree holder, preferably in Insurance Studies
  • Achievement in ANZIIF or CII
Minimum 6 years relevant working experience in general insurance marketing or servicing
  • Strong interpersonal, communication and presentation skills
  • Self-motivated with good supervising and coaching skills
  • Good command in both written and spoken English and Chinese

Last updated on 2017-09-23 at 1am
Office Administration/Estate Management
Post:  Office Administration (Senior Officer)
Salary:  18K - 22K

Responsibilities
  • Supervise office administrative staff to support office administrative and maintenance work
  • Ensure the smooth running of all the administration systems, including CCTV & office security, AV equipment, print anywhere, multi-function device and Octopus
  • Liaise with building management office, service providers, contractors and outsourcing vendors for all the facility maintenance, service improvement and continuous partnership
  • Monitor the daily operation of office physical security system and CCTV system
  • Maintain and handle the offsite furniture storage
  • Manage minor renovation and relocation projects
  • Coordinate all maintenance agreement schedules, renewals, payments and site visits
  • Ensure and maintain a safety office environment for operation
  • Assist in budget planning for responsible functions
  • Handle ad hoc projects as assigned

Requirements:
  • HKDSE / Form 7 graduate or above
  • Minimum 6 years’ experience in office administration with 1 year’s supervisory experience is preferable
  • Capable of building networks with suppliers and service vendors
  • Good planning, organizing and people management skill
  • Good command of both written and spoken English and Chinese

Last updated on 2017-09-23 at 1am
Office Administration/Estate Management
Post:  Office Administration Officer/Senior Officer
Salary:  17K - 20K

Client: listed financial company

Responsibilities:
  • Be responsible for the whole process of procurement, fixed assets control system, facilities management projects and performing general office administrative support and other ad-hoc projects.

Requirements:
  • Diploma or above
  • Minimum 3 years’ experience in office administration
  • Able to work independently and highly organized
  • Excellent sense of responsibility with strong interpersonal skills
  • Willing to work under high pressure and beyond normal working hours, as and when required
  • Conversant in MS Word, Excel and Chinese Word Processing
  • Good command of written and spoken English and Chinese (Cantonese & Mandarin)
  • Candidate with more experience and high calibre might be considered as Senior Administration Officer

Last updated on 2017-09-23 at 1am
Insurance - Group EB
Post:  Officer (Group Medical Client Management)
Salary:  18K - 23K

For a listed insurer.

Responsibilities
  • Handle the renewal process for assigned cases, such as making underwriting suggestions, preparing quotations and providing recommendations on benefit design to clients and coordinating with all key stakeholders to ensure smooth delivery of renewal service
  • Build up strong business relationship with group VIP clients by regular client visits, conducting member's briefing & arranging health seminar and provide proactive customer service support to intermediaries
  • Handle enquiries from intermediaries & clients
  • Prepare regular reports for management review & support ad-hoc projects

Requirements
  • University graduate
  • At least 3 years of working experience in group insurance, preferably with underwriting knowledge
  • Excellent presentation, interpersonal & negotiation skills
  • Good communication skills with fluency in English & Mandarin
  • Good analytical skills with sensitivity to figures
  • Proficient in MS word, excel & PowerPoint

Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Officer (Policy Administration)
Salary:  16K - 20K

For a listed insurance company.

Responsibilities:
  • Providing life insurance policy services to our clients relating to policy changes, reinstatement, surrender and etc. in a timely and professional manner in compliance with regulatory and business requirements.

Requirements:
  • Diploma holder or above
  • 3 years policy administration experience in life insurance industry.
  • Experience in life operation functions and system UAT will be a definite advantage.
  • Good interpersonal and communication skills.
  • Familiar with MS Word, Excel & PowerPoint.
  • Proficient in spoken & written English & Chinese (Cantonese & Mandarin).

Last updated on 2017-09-23 at 1am
Insurance - Pension
Post:  Officer/Assistant Officer Pension Administration
Salary:  18K - 23K

For a listed financial company.

Responsibilities
Contribution Team
  • As Account Holder
  • Handle daily administration of retirement schemes and perform customer service related activities
  • Process member enrollments, terminations, and group changes in accordance with the approved company procedures, policies and local regulations
  • Maintain accurate records and thorough documentation
  • Perform clerical support such as data input
  • Perform other job related duties or special projects as required
Requirements:
  • Secondary school graduate or equivalent
  • 3 to 6 years of relevant experience in MPF and/or ORSO schemes administration
  • Self-starter, team player and attentive to details
  • Strong analytical skills and good at PC applications especially Excel, Word and PowerPoint
  • Strong communication and customer service skills
  • Good command of spoken and written English and Chinese
  • Candidates with less or more experience will be considered as Assistant Officer or Senior Officer
  • Fresh graduates will also be considered for administrator

Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Product Marketing Manager
Salary:  negotiable

For a listed financial company.

Responsibilities:
  • Assisting the Head of Marketing Management in product and marketing promotion in line with the Company business strategy
  • Participate in monitoring market trends, conducting market research and analysis for business planning.

</u>Requirements</u>:
  • Degree in Marketing/ Finance/ Insurance or equivalent
  • 6-8 years or above relevant working experience in life insurance / banking industry, with at least 2 years’ experience in supervisory level
  • Working knowledge on market product trend and marketing intelligence would be advantageous
  • Solid working experience in implementation of event campaign management and marketing campaigns
  • Proactive and self-motivated with good interpersonal and communication skills
  • Able to work under pressure & overtime
  • Conversant in MS Words, Excel, PowerPoint
  • Proficient in spoken & written English & Chinese (Cantonese & Mandarin)

Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Project Analyst
Salary:  negotiable

For a listed financial company.

Responsibilities:
  • Execute projects according to project plan
  • Assessing PnL and Risk analysis for the firm and support of CSA, IFRS9, Murex project implementation
  • Partner with external and internal teams to define requirements and deliver solutions
  • Review the quality of the work completed by vendors or other outsource parties on a regular basis to ensure that they are up to standards
  • Facilitate and coordinate UAT process
  • Ensure a smooth transition when projects are implemented
  • Establish a regular communication schedule and present to stakeholders project progress
  • Develop forms and records to document project activities
  • Set up files to ensure that all project information is appropriate documented and secured

Requirements:
  • Bachelor degree in Economics, Finance, Accounting or Business Administration disciplines.
  • Minimum 2 years working experience in financial services industry or project management.
  • Good project management skills and a track record in delivering complex projects on behalf of investment
  • Good technical knowledge and logical mindset in technology, product and process
  • Good interpersonal, communication and analytical skills
  • Strong understanding of the end to end project cycle
  • Good command of PC skills including MS Word, Excel, PowerPoint
  • Proficient in spoken & written English & Chinese.

Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Sales Support Assistant (contract)
Salary:  12K - 15K

For a listed insurance company.

Responsibilities:
  • providing administrative support to broker channel,
  • coordinating with different parties to support broker business operation,
  • assisting in various projects and assignments.

Requirements:
  • Diploma or above, preferably in in Business Studies or relevant disciplines
  • Preferably with administrative support experience. Fresh graduates will also be considered
  • Self-motivated, attention to details and be able to work under pressure
  • Excellent customer services and communication skills
  • Good computer skills and familiar with MS Office, Excel, and Powerpoint
  • Proficient in spoken & written English & Chinese (Cantonese & Mandarin)

Last updated on 2017-09-23 at 1am
IT
Post:  Senior Business Analyst/Business Analyst (Pension)
Salary:  24K - 33K

For a sizeable insurance company.

Responsibilities
  • Recommending both short term and long term solutions to users when production issues arise
  • Collect and analyze and document business requirement and communicating with IT or vendor for system enhancement
  • Planning large scale system projects and monitoring project progress
  • Prepare test plan, test script and coordinating with users or IT to perform testing to ensure system deliverables are in good quality
  • Coordinate the rollout of system with user and IT people
  • Providing system training to users

Requirements
  • Degree holder in Computer Studies or Information System or other related disciplines
  • Minimum 4 years working experience as a Business Analyst and with strong retirement operational background
  • Familiar with IT system development life cycle methodology (SDLC)
  • Strong organizational skills and attentive to details
  • Strong analytical and problem solving skills
  • Excellent verbal and written communication skills
  • Fluent in spoken and written English and Chinese
  • With solid experience in VBA and MS Access programming is an advantage
  • Candidates with less experience will be considered for the position of Business Analyst

Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Senior Claims Assessor
Salary:  negotiable

For a listed financial company.

Responsibilities:
  • Mainly responsible for all types of minor and major claims
  • Appraise claims up to specified approval limits
  • Ensure that claims are appraised in accordance with guidelines and within service benchmarks
  • Calculate claim benefits according to the policy terms and conditions and internal claims guideline / practices
  • Handle agency and customer hotline enquiries independently and professionally
  • Support ad hoc projects if required

Requirement
  • University degree is preferred or an equivalent combination of education and experience
  • Minimum 7 years’ experience in handling minor claims, death, disability (WP) and critical illness claims and with minimum 1 year’s supervisory experience
  • Good understanding of full range of individual life insurance products in an advantage
  • Good problem analysis and solving skills
  • Good communication skill and customer service orientation

Last updated on 2017-09-23 at 1am
Accounts
Post:  Senior Finance Manager
Salary:  75K - 82K

For a listed insurance company.

Responsibilities:
  • Leading to a team to handle all rounded financial management functions including but not limited to financial, management reports and financial analysis to generate insight to facilitate business decision.
  • To drive projects related to investment valuation policy, IFRS, RBC Regime and HKIA regulations.

Requirements:
  • Degree holder in Accountancy, Finance or equivalent
Qualified Accountant, ACCA, HKICPA or equivalent
  • 10 years solid accounting experience in life insurance industry or professional firm
  • Excellent interpersonal and communication skills
  • Detail-oriented, independent and able to work under pressure
  • Highly adaptable to changes with flexible and positive working attitude
  • Excellent written and verbal communication skills in both English and Chinese (fluent Mandarin)
  • * Preference will be given to candidates with PRC/regional exposure

Last updated on 2017-09-23 at 1am
HR
Post:  Senior HR Officer
Salary:  negotiable

for a listed manufacturer.

Responsibilities:
  • assist the HR & Administration team in a wide scope of human resources management activities.

Requirements:
  • Bachelor’s degree in HR Management or relevant disciplines
  • At least 5 years of work experience in human resources in which 2 years at supervisory role in well-established companies.
  • Good experience in recruitment & selection, compensation and benefits, HR policy review, performance management, staff relations, operation improvement and other ad-hoc projects
  • Well-versed in employment ordinance and other HR related ordinances in Hong Kong. - Knowledge in PRC labour law and other legal requirements is a plus.
  • Good command of both spoken and written English & Chinese (Cantonese & Putonghua)
  • People-oriented, energetic, outgoing, flexible, self-motivated and a good team player
  • Excellent interpersonal and communication skills

Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Senior Manager (Customer Services)
Salary:  55K - 63K

For a listed insurance company.

Responsibilities:
  • Supervising the daily operation of Customer Service Call Centre and Service Center

Requirements:
  • Degree or above in relevant disciplines with professional insurance qualifications (FLMI, ACS)
  • Minimum 10 years or above working experience and preferably 8 years at management level in life insurance with solid customer relationship management experience including complaint handling
  • Excellent customer-service mindset with effective interpersonal and communication skill
  • Patient, attentive to details with good problem solving and organizing skills
  • Positive, attentive to details and good organizing skills
  • Conversant with MS Word, Excel and Chinese Word Processing
  • Proficient in spoken & written English and Chinese
  • Preference will be given to candidates with good command of spoken Mandarin; proficiency in other Chinese dialects will be an asset

Last updated on 2017-09-23 at 1am
Insurance - Life
Post:  Senior Officer (Agency Administration & Project)
Salary:  negotiable

For a listed insurance company.

Responsibilities:
  • Providing administrative support to agency channel, including but not limited to
  • Handling agency enquiries, system deployment and enhancement,
  • Assisting in various projects and assignments.

Requirements:
  • Diploma or above, preferably in Business Studies or relevant disciplines
  • Minimum 3 years working experience in agency administrative support
  • Self-motivated, attention to details and be able to work under pressure
  • Able to work independently with good organizing skills
  • Excellent customer services and communication skills
  • Good computer skills and familiar with MS Office, Excel, and Powerpoint
  • Proficient in spoken & written English & Chinese (Cantonese & Mandarin)

Last updated on 2017-09-23 at 1am
IT
Post:  System Analyst/Analyst Programmer
Salary:  negotiable

For a sizeable insurance client:

Responsibilities
collecting and analysing user requirements,
producing Functional and/or System specifications
building or enhancing various systems to cope with business needs.
provide supervision on Analyst Programmer/Programmer to ensure quality deliverables.

Requirement
Degree in Computer Science or equivalent
At least 5 years’ relevant experience in which 1-2 years as system analyst in the insurance industry
Ability to applied expert programming skills in Ingenium/CAPSIL is an advantage
Familiar with the application development tools such as COBOL, Java Script, VB and Crystal Report etc.
Strong analytical, problem solving and staff coaching skills, particularly in integrating and recommending various complicated IT/business solutions
Good understanding of IT System Development Life Cycle (SDLC), its stages major tasks and deliverables
Candidate with less experience will be considered as Analyst Programmer
Last updated on 2017-09-23 at 1am