北 極 星 顧 問 有 限 公 司
Polaris Consultancy Limited
Job Categories
Insurance - GI
Post:  Account Servicing
Salary:  12K - 17K

Responsibilities
  • To provide administration support to the Account Managers on day to day client servicing including but not limit to Employee Benefits and MPF
  • Handle clients' enquiries and provide new and renewal quotations to external clients
  • To provide administrative support including policy maintenance and client servicing
  • Take care some client accounts as an Account Manager
Requirements
  • Degree / Diploma in any discipline with relevant insurance qualifications (Candidates currently sitting for ACII or ANZIFF (Snr Assoc) exam will also be considered)
  • Passed IIQAS Paper 1, 2 and MPF
  • Familiar with commercial line (e.g. Marine Cargo, Motor, Liability, Employee Compensation Credit Risk, Professional Risk.... etc.)
  • With a least 3 years working experience in the area of Employee Benefits and MPF preferably in an insurance broker firm
  • Willing to learn, responsible and prepare to work overtime
  • Self-motivated and able to work independently
  • Less experience will be considered for Officer

Last updated on 2018-02-20 at 10pm
Company Secretarial, Legal, Compliance
Post:  Administration Officer / Executive Assistant
Salary:  20K - 25K

For financial company.

Responsibilities:
  • Provide a full spectrum of secretarial and administrative support to General Manager / CEO for any meeting, conference and presentation as required.
  • Responsible for handling company secretarial matters for companies incorporated in Hong Kong
  • To renew agreements & licenses in related to office administration matters
  • Responsible for arranging and organizing daily schedules, business meetings and travel arrangements including hotel reservations, flight bookings and all related matters
  • Coordinate with outsourced company for IT matters
  • Liaise with internal and external parties proactively and independently
  • Support any ad-hoc duties as assigned

Requirements:
  • Bachelor degree or above
  • At least 4-5 years relevant working experience, preferably in insurance industry
  • Good knowledge of company secretarial practice and other compliance regulations
  • Strong communication skill and excellent command of English and Chinese
  • Detail-oriented and well organized
  • Proficiency in MS Word, Excel, PowerPoint, English & Chinese Word Processing
  • Able to work efficiently and independently
  • Immediate availability is preferable

Last updated on 2018-02-20 at 10pm
Insurance - Pension
Post:  Administrator (Pensions Administration) - Fresh Graduate
Salary:  13K - 16K

for a financial company

Responsibilities
  • To manage the assigned MPF scheme accounts to comply with the regulatory and service requirements
  • To process the customers’ requests on enrollment, contribution allocation, switching and benefit payment
  • To handle customers’ enquiries in a timely and professional manner
  • To assist in ad-hoc projects

Requirements
  • Form 5 or above 1-2 years’ pensions administration experience preferred, OR
  • fresh HD/U graduates without experience
  • Customer oriented, initiative with positive working attitude
  • Good typing skills (both English and Chinese)
  • Good numerical sensitivity and attentive to details
  • Good spoken & written English and Chinese
Recent graduates will be considered
Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Assistant Manager (Corporate Distribution)
Salary:  negotiable

For a listed insurance company.

Responsibilities:
  • Provide support to Broker channel
  • Organising campaigns and activities for maximizing broker business opportunity
  • Providing sales support to brokers.

Requirements:
  • Degree holder, preferably in Business Studies , Finance or relevant disciplines, preferably with CFP or FLMI qualification
  • Minimum 5 years experience in life insurance industry, experience in broker channel support will be an advantage
  • With good knowledge in Insurance Products and Procedures
  • Self-motivated, independent, and able to work under high pressure
  • Excellent interpersonal skills and problem-solving skills
  • With customer-oriented mind-set and good business ethics
  • Proficient in spoken & written English & Chinese (Cantonese & Mandarin)

Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Assistant Manager (Customer Services)
Salary:  28K - 35K

For a listed financial field.

Responsibilities
  • Interpreting and implementing quality assurance standards;
  • Reviewing the implementation and efficiency of quality and inspection systems;
  • Identifying training needs and organizing training interventions to meet quality standards;
  • Drawing an overall or individualized frontline training and development plan.

Requirements
  • Bachelor Degree with professional insurance qualification (e.g. IIQE, FLMI)
  • Minimum 5 years relevant working experience and preferably 4 years supervising experience in life insurance with solid customer relationship management experience including quality control and training
  • Experience with implementation of corrective action programs will be an advantage
  • Excellent customer-service mindset with effective interpersonal and communication skill
  • Able to work independently and willing to work overtime
  • Positive, attentive to details and good organizing skills
  • Conversant with MS Word, Excel and Chinese Word Processing
  • Proficient in spoken & written English and Chinese
  • Preference will be given to candidates with good command of spoken Mandarin; proficiency in other Chinese dialects will be an asset

Last updated on 2018-02-20 at 10pm
Insurance - Group EB
Post:  Assistant Manager (Specialist)/Senior Associate (Group Employees Benefits)
Salary:  28K - 33K

For a listed insurance company.

Responsibilities
  • Achieve sales targets as assigned by working with distribution channels in developing Pensions & Group business
  • Provide input for formulating sales & marketing strategies and responsible for the subsequent implementation
  • Handle the ad-hoc projects as assigned from time to time
  • Compile regular sales reports to management and distribution channels for business review

Requirements
  • University Degree, Major in Marketing / Business Admin preferred
  • At least 5 years' experience in pension & group sales, preferably with experience in distribution channel sales operation
  • Excellent presentation and negotiation skills
  • Aggressive to grow business (with Profit)
  • Successfully to build strong connection with distribution channel & clients
  • Be always to give recommendations and contribute new ideas to improve

Last updated on 2018-02-20 at 10pm
IT
Post:  Assistant Manager/ Senior Business Analyst, Pensions Business (Contract)
Salary:  negotiable

For a listed financial company.

Main Role
The successful incumbent will be responsible for providing support, analyzing, evaluating business needs and coordinating system transformation project to ensure smooth implementation. They also recognize opportunities for process improvement, create new processes and documentation, publish project documentation, and assist in testing

Responsibilities
  • Collect, analyze and document business requirements and communicating with users, IT or vendor for the system
  • Assist in the re-engineering, improvement or replacement of business processes and associated technology
  • Take ownership of project issues and engage the appropriate resources to reach solution
  • Prepare test plan, test script and perform testing
  • Coordinate with users or IT to perform testing to ensure system deliverables are in good quality and within time
  • Execute the data migration process
  • Coordinate the rollout of system with user and IT people

Requirements
  • Degree holder in Computer Studies or Information System or other related disciplines
  • Minimum 6 years working experience as a Business Analyst
  • Financial services / product experience and knowledge; with understanding of Group Retirement Services is an advantage
  • Understand the IT system development life cycle methodology (SDLC)
  • In-depth experience with Microsoft Office products (Word, Excel, PowerPoint, Visio)
  • With concrete experience in Data Migration Project is an advantage
  • Workflow and Imaging system knowledge is an advantage

Last updated on 2018-02-20 at 10pm
Insurance - Pension
Post:  Assistant Manager/Business Analyst/Senior Business Analyst/BA - 3 posts
Salary:  18K - 33K

For a sizeable financial company.

Responsibilities
  • Recommending both short term and long term solutions to users when production issues arise
  • Collect and analyze and document business requirement and communicating with IT or vendor for system enhancement
  • Planning large scale system projects and monitoring project progress
  • Prepare test plan, test script and coordinating with users or IT to perform testing to ensure system deliverables are in good quality
  • Coordinate the rollout of system with user and IT people
  • Providing system training to users

Requirements
  • Degree holder in Computer Studies or Information System or other related disciplines
  • Minimum 4 years working experience as a Business Analyst and with strong retirement operational background
  • Familiar with IT system development life cycle methodology (SDLC)
  • Strong organizational skills and attentive to details
  • Strong analytical and problem solving skills
  • Excellent verbal and written communication skills
  • Fluent in spoken and written English and Chinese
  • With solid experience in VBA and MS Access programming is an advantage
  • Candidates with less experience will be considered for the position of Business Analyst

Last updated on 2018-02-20 at 10pm
Insurance - GI
Post:  Assistant Marketing Support Officer
Salary:  13K - 16K

For an international general insurance broker.

Responsibilities
  • Provide marketing support to marketing staff (including re-marketing and quotations for new and renewal business)
  • Handle enquiries from clients / insurers
  • Assist marketing staff to handle / follow up claims
  • Handle marine declaration and spot marine cert issuance
  • Prepare renewal and quotation slip
  • To assist in ad-hoc duties when required

Requirements
  • Diploma in insurance studies or professional qualification in General Insurance
  • With 1-2 years of experience in the insurance industry, broking firm is preferred
  • A holder of ANZIIF / IIQE
  • Proficiency in MS office
  • Good communication skills, proactive and willing to take initiative
  • Proficiency in written and spoken English, Cantonese and Mandarin
  • *Candidate with less experience will be considered for the position of Assistant Account Executive.

Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Assistant Officer Customer Service (Call Centre)
Salary:  14K - 18K

For a Life Insurance company.

Responsibilities:
  • Conduct ILAS Post-sale call according to the respective procedure
  • Conduct outbound call for the following items including welcome call, client request to change servicing consultant, unclear or stale cheques, adhoc assignments
  • Achieve KPI and this will be communicated to team members regularly
  • Provide answers to customer’s inquiries by in a professional and timely manner
  • Identify complaint case and escalate to manager in a timely manner to avoid delay or missing case
  • Produce accurate and timely report regarding daily activities and discussion records with customers
Requirements
  • University graduated in any discipline, fresh graduate will be considered
  • 1 - 2 years in Customer Service with good knowledge of insurance industry will be an advantage
  • Good knowledge of life insurance
  • Customer focused with positive attitude
  • Good communication and interpersonal skills
  • Good spoken and written English & Chinese
  • Good PC skills in MS Office

Last updated on 2018-02-20 at 10pm
Accounts
Post:  Assistant Officer/ Officer - Fund Accounting & Valuation
Salary:  negotiable

For an international Financial company.

Responsibilities:
  • Responsible for fund accounting and other relevant fund operational tasks;
  • Perform daily fund valuation and accounting reconciliation;
  • Responsible for periodic accounting and regulatory reports preparation;
  • Assist in year-end audit;
  • Perform other job related duties or special projects as required.

Requirements:
  • Associate degree or above in Accounting, Finance or related disciplines;
  • 1-2 years working experience is an advantage. Fresh graduates will also be considered;
  • Student member in HKICPA (or similar associations) is an advantage;
  • Strong computer skills including MS Excel and Access;
  • Attentive to details, strong organizational and analytical skills;
  • Good command of both written and spoken English and Chinese.
Candidate with more experience will be considered as Officer.
Last updated on 2018-02-20 at 10pm
Insurance - GI
Post:  Assistant Underwriting
Salary:  15K - 20K

Fora General Insurance Agency.

Responsibilities:
  • To assist Chief Underwriter to regularly monitor the effectiveness of existing insurance program
  • To assist Chief Underwriter in developing new insurance products including product training to producers/cedants
  • Identify, analyse and develop sources of desirable new business opportunities including cross-departmental opportunities
  • Build & maintain long term relationship with key producers and cedants
  • Make presentations to prospective producers/cedants; initiate new producer/cedants
  • Carry out other general clerical duties

Requirements:
  • Graduates of Higher Diploma/Degree in Financial Services or other discipline
  • 2 years relevant experiences in insurance industry
  • Excellent interpersonal, communications and presentation skills
  • Fluent English, Mandarin and Cantonese include read and write
  • Proficient in Microsoft Office
  • Chinese Word Processing (optional)

Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Business Analyst
Salary:  negotiable

Client: Life Insurance Company.

Responsibilities:
  • Collaborating with various internal business users in identifying analysis needs,
  • Facilitating users to prepare user requirements and communicating the results and insight for continued improvement,
  • Assisting project managers to prepare various business analysis, market intelligence and management reports, -
Providing technical support for conducting a board of mix analyses which includes customer portfolio, segmentation, predictive models, ad-hoc projects
  • Conducting User Acceptance Tests (UAT) for various system enhancements.

Requirement:
  • University or above , preferably in Business Statistics, Computer Science, Information System Management
  • Experience in handling complex data from multiple sources, database marketing and database management is highly preferred
  • Proficiency in using SQL, OLAP cubes, Access and VBA, other MS office applications, especially in Excel
  • Independent, analytical-minded and problem solving skills
  • Self-motivated, good presentation and interpersonal skills

Last updated on 2018-02-20 at 10pm
IT
Post:  Business Analyst
Salary:  18K - 25K

For a life insurance company.

Responsibilities:
  • Collaborating with various internal business users in identifying analysis needs,
  • Facilitating users to prepare user requirements and communicating the results and insight for continued improvement,
  • Assisting project managers to prepare various business analysis, market intelligence and management reports,
  • Providing technical support for conducting a board of mix analyses which includes customer portfolio, segmentation, predictive models, ad-hoc projects and conducting User Acceptance Tests (UAT) for various system enhancements.

Requirement:
  • University or above , preferably in Business Statistics, Computer Science, Information System Management
  • Experience in handling complex data from multiple sources, database marketing and database management is highly preferred
  • Proficiency in using SQL, OLAP cubes, Access and VBA, other MS office applications, especially in Excel
  • Independent, analytical-minded and problem solving skills
  • Self-motivated, good presentation and interpersonal skills

Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Claims Manager
Salary:  43K - 48K

For a listed financial company.

Responsibilities
  • Assist department head in daily supervision and coach subordinates to process various types of claims and to meet the service standards
  • Assist the department head on developing tactics and guidelines for the Claims Services in order to achieve the departmental goal
  • Review and approve major and minor claims suggested by subordinates
  • Co-ordinate and collaborate with relevant departments in setting up new operational procedures for the department in order to achieve greater efficiency and security
  • Lead team members to participate in Claims Service improvement projects including streamlining the department’s workflow and procedures
  • Perform data analytics and compile the management monthly report

Requirement
  • University degree is preferred or an equivalent combination of education and experience
  • Minimum 10 years in life and health claims experience and with minimum 5 years at supervisory level
  • Experience in e-project management, system development and enhancement will be an asset
  • Proficient & prudent claims management skills with sound medical knowledge is preferable
  • Good analytic and problem solving skills
  • Good communication skill and customer oriented

Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Claims Specialist
Salary:  23K - 25K

For a listed insurance company.

Responsibilities
  • Appraise life and health claims up to the specified claims authority limits
  • Ensure claims investigation practice and standards on a fair, consistent and equitable basis
  • Review and streamline the department’s operations process and procedures
  • Manage the team’s daily operations efficiently and effectively and at the same time maintaining quality deliverable and excellent customer service
  • Assist in maximizing the department’s productivity and performance through identifying and developing the team members’ potentials and strengths, and strengthen teamwork and staff engagement
  • Conduct staff and / or agency training if necessary
  • Assist in handling complaints and actively participating in ad hoc projects, if necessary

Requirements
  • University degree is preferred or an equivalent combination of education and experience
  • Minimum 6 years in life and health claims experience and with minimum 2 years at supervisory level
  • Proficient & prudent claims management skills with sound medical knowledge is preferable
  • Good analytic, problem solving and people management skills
  • Good communication skill and customer oriented

Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Customer Services Officer
Salary:  15K - 20K

For a listed insurance company.

Responsibilities:
  • Handling enquiries / feedback of customer and bank representatives and delivering quality customer service.

Requirements:
  • Bachelor Degree ( holding professional insurance qualification (e.g. IIQE, FLMI) is definitely an advantage)
  • 1-2 years working experience in life insurance with solid customer relationship management experience
  • Excellent customer-service mindset with effective interpersonal and communication skill
  • Good team player, able to work independently and willing to work overtime
  • Positive, attentive to details and good organizing skills.
  • Conversant with MS Word, Excel and Chinese Word Processing
  • Proficient in spoken & written English and Chinese
  • Preference will be given to candidates with good command of spoken Mandarin; proficiency in other Chinese dialects will be an asset

Last updated on 2018-02-20 at 10pm
Accounts
Post:  Finance (Senior Manager)
Salary:  negotiable

For a listed financial company.

Responsibilities:
  • Be responsible for the overall monitoring of investment asset related information with a view to produce quality investment management information in a timely manner supporting management decision,
  • Performing due diligence on valuation, accounting treatments, and taxation of investment products to ensure compliant with accounting standards, tax laws, and disclosure requirements, and strengthening of related financial analysis.
  • Participating in system enhancements and investment related projects such as IFRS9.
  • Acting as mentor to give guidance on developing the staff under his /her management.

Requirements:
  • Degree holder in Accountancy, Finance or equivalent
  • Qualified Accountant, HKICPA or equivalent
  • 10 years or above solid experience in investment or fund accounting and financial reporting
  • Sound knowledge of IFRS and relevant regulations
  • Good analytical, problem-solving, and interpersonal skills as well as a team player
  • Detail-oriented, independent and able to work under pressure with tight deadline
  • Highly adaptable to changes with flexible and positive working attitude
  • Fluent in both spoken and written English and Chinese, including Mandarin

Last updated on 2018-02-20 at 10pm
Accounts
Post:  Finance (Senior Officer/Officer)
Salary:  20K - 23K

For a listed financial company.

Responsibilities:
  • Arranging payment / remittance in relation to operating expenses, unit linked fund related process, investment trade settlements,
  • Assisting in month end closing,
  • Preparing accounting schedules and breakdown, bank reconciliation, etc
  • Handle administrative work and support ad hoc duties as and when required.

Requirements:
  • Diploma / Associate Degree holder in Accountancy, Finance or equivalent
  • Qualified Accountant, ACCA, HKICPA or equivalent
  • 5 years solid accounting experience , preferable in life insurance industry
  • Knowledge of Oracle system is an advantage
  • Excellent interpersonal and communication skills
  • Detail-oriented, independent and able to work under pressure
  • Highly adaptable to changes with flexible and positive working attitude
  • Excellent written and verbal communication skills in both English and Chinese
  • Preference will be given to those who can report shortly
  • Candidates with more experience will be considered for the position of <b.Senior Finance Officer</b>

Last updated on 2018-02-20 at 10pm
Company Secretarial, Legal, Compliance
Post:  Legal (Officer/Senior Officer)
Salary:  15K - 25K

For a listed life insurance company.

  • *Position opened depending on candidate's experience.

Responsibilities:
Provide the following supports to the department head in delivering professional legal services:
  • Provide legal research assistance and handle translation work
  • Assist in the review of marketing and insurance related documents
  • Assist in the professional liaison with internal and external stakeholders
  • Prepare internal and external reports
  • Manage filing system and support general administrative duties
  • Participate in projects or ad hoc assignments in relation to legal matters

Requirements:
  • Diploma / Bachelor Degree in Law or related discipline
  • 2-3 years relevant working experience is preferred
  • Good understanding of Insurance Companies Ordinance, Banking Ordinance, Securities and Futures Ordinance, and the Hong Kong regulatory framework in respect of financial institutions is preferred
  • Good interpersonal and communication skills
  • Detail-minded, self-motivated and able to work in fast paced environment
  • A good team player & able to work proactively & independently
  • Proficient in spoken and written English & Chinese (Cantonese & Mandarin)

Candidates with more experience will be considered for the position of Senior Legal Officer”.
Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Manager (Product Marketing & Communications)
Salary:  negotiable

For a listed financial company.

Key Role: Be responsible to drive and deliver marketing projects for new product launch, product revamp and client campaign as well as maintain existing product materials of Life & Health insurance business.

Responsibilities
  • Develop both above-the-line, below-the-line marketing materials and events for new products and existing products in a timely & effective manner
  • Communicate and coordinate with external agencies and internal major stakeholders to ensure their feedback are incorporated in the marketing materials
  • Partner with stakeholders to produce product marketing propositions and supporting contents in alignment with our strategies & client positioning
  • Design & implement client campaigns to boost the business momentum
  • Monitor product sales trend & identify potential sales opportunities
  • Provide support & manage distribution teams in relation to product marketing & communication strategies

Requirements
  • Degree holder in business or marketing related disciplines
  • Possess 8 - 10 years of experience in marketing with life insurance product knowledge
  • Excellent communication skills in both written and spoken English & Chinese
  • Strong in coordination and execution among stakeholders with good interpersonal skills
  • Creative, detail oriented and able to multi-tasking
  • Basic computer skills including Word, Excel, Powerpoint & database

Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Manager (Strategic Planning)
Salary:  45K - 50K

For a listed financial company.

Responsibilities:
  • Reporting to the Strategic Planning,
  • Provide support to the senior management in making strategic direction and decision
  • Developing strategic business plans,
  • Monitoring and evaluating departmental business plans/projects,
  • Identifying business opportunities and assessing marketing opportunities in the region, preparing business analysis and implementation plan.

Requirements:
  • Degree in Finance, Economics or Actuarial
  • 6 years working experience preferably in life insurance industry
  • Positive, passionate and energetic
  • Able to adapt well in dynamic and volatile business environment
  • Excellent interpersonal and presentation skills
  • Good mastery of MS PowerPoint, MS Word, MS Excel, knowledge of Chinese character input is critical
  • Excellent language proficiency including spoken and written English and Chinese (Mandarin speaking preferred)

Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Manager, Financial Cafe (Customer Service Center)
Salary:  45K - 52K

For a listed financial company.

Responsibilities:
  • Manage the Financial Caf
    Last updated on 2018-02-20 at 10pm
Insurance - GI
Post:  Manager/Deputy Manager - Marketing Services Department (Japanese team)-
Salary:  22K - 28K

for an reputable insurance company.

  • *position offered will depend on experience and qualifications.

Responsibilities
  • Provide excellence service and professional advises to Japanese corporate clients
  • Supervise a team of account handlers in developing and achieving Japanese business targets
  • Develop and maintain good and close business relationship with customers and intermediaries
  • Handle and arrange global program for Japanese clients

Requirements
  • Diploma or Degree holder, preferably in Insurance Studies
  • Achievement in ANZIIF or CII
Minimum 6 years relevant working experience in general insurance marketing or servicing
  • Strong interpersonal, communication and presentation skills
  • Self-motivated with good supervising and coaching skills
  • Good command in both written and spoken English and Chinese

Last updated on 2018-02-20 at 10pm
IT
Post:  Network Support Analyst
Salary:  negotiable

For a listed financial company.

Responsibilities
  • Ensure successful implementation of all initiatives and projects in smooth transition or migration
  • Lead day to day network and voice services operations
  • Monitor core services to ensure pre-defined service levels are met
  • Handle the troubleshooting of technical issues until its full closure
  • Perform vendor governance including service level compliance, contract pricing, delivery progress, and improvement opportunities
  • Ensure network and voice infrastructure are all running at the optimum level with sufficient expansion capacities
Requirements
  • Higher Diploma or above in Computer Science or related discipline
  • At least 5 years of experience in managing network and voice infrastructure equipment, systems and software required
  • Experience in executing network technology rollouts in multi locations enterprise environment is strongly desired
  • CCNA or above certification is an advantage
  • Knowledge of administrating the network equipment such as LAN/WAN switch, CheckPoint firewall, F5 load balancer, VPN, and router
  • Knowledge of IP telephony (IPT) technologies, enterprise security management
  • Working knowledge in network management and administration, hardware, and software utilized throughout the company
  • Knowledge of voice and data hardware, software and services to include company telecommunications equipment, servers, networking, application systems
  • Good communication and interpersonal skills to work effectively with all level of people
  • Good command of both English and Chinese

Last updated on 2018-02-20 at 10pm
Office Administration/Estate Management
Post:  Office Administration (Senior Officer)
Salary:  18K - 22K

Responsibilities
  • Supervise office administrative staff to support office administrative and maintenance work
  • Ensure the smooth running of all the administration systems, including CCTV & office security, AV equipment, print anywhere, multi-function device and Octopus
  • Liaise with building management office, service providers, contractors and outsourcing vendors for all the facility maintenance, service improvement and continuous partnership
  • Monitor the daily operation of office physical security system and CCTV system
  • Maintain and handle the offsite furniture storage
  • Manage minor renovation and relocation projects
  • Coordinate all maintenance agreement schedules, renewals, payments and site visits
  • Ensure and maintain a safety office environment for operation
  • Assist in budget planning for responsible functions
  • Handle ad hoc projects as assigned

Requirements:
  • HKDSE / Form 7 graduate or above
  • Minimum 6 years’ experience in office administration with 1 year’s supervisory experience is preferable
  • Capable of building networks with suppliers and service vendors
  • Good planning, organizing and people management skill
  • Good command of both written and spoken English and Chinese

Last updated on 2018-02-20 at 10pm
Office Administration/Estate Management
Post:  Office Administration Officer/Senior Officer
Salary:  17K - 20K

Client: listed financial company

Responsibilities:
  • Be responsible for the whole process of procurement, fixed assets control system, facilities management projects and performing general office administrative support and other ad-hoc projects.

Requirements:
  • Diploma or above
  • Minimum 3 years’ experience in office administration
  • Able to work independently and highly organized
  • Excellent sense of responsibility with strong interpersonal skills
  • Willing to work under high pressure and beyond normal working hours, as and when required
  • Conversant in MS Word, Excel and Chinese Word Processing
  • Good command of written and spoken English and Chinese (Cantonese & Mandarin)
  • Candidate with more experience and high calibre might be considered as Senior Administration Officer

Last updated on 2018-02-20 at 10pm
Insurance - Group EB
Post:  Officer (Group Medical Client Management)
Salary:  18K - 23K

For a listed insurer.

Responsibilities
  • Handle the renewal process for assigned cases, such as making underwriting suggestions, preparing quotations and providing recommendations on benefit design to clients and coordinating with all key stakeholders to ensure smooth delivery of renewal service
  • Build up strong business relationship with group VIP clients by regular client visits, conducting member's briefing & arranging health seminar and provide proactive customer service support to intermediaries
  • Handle enquiries from intermediaries & clients
  • Prepare regular reports for management review & support ad-hoc projects

Requirements
  • University graduate
  • At least 3 years of working experience in group insurance, preferably with underwriting knowledge
  • Excellent presentation, interpersonal & negotiation skills
  • Good communication skills with fluency in English & Mandarin
  • Good analytical skills with sensitivity to figures
  • Proficient in MS word, excel & PowerPoint

Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Officer (Policy Administration) - 10 months Contract, 5 posts
Salary:  20K - 23K

for a listed insurance company.
Responsibilities
  • monitoring the daily operation work flow of policy administration.

Requirements:
  • Diploma or above preferably with professional insurance qualification (e.g. LOMA, ACS).
  • 3 years or above policy administration experience gained in life insurance industry
  • Experience in life system revamp and/or enhancement will be a definite advantage.
  • Attentive to details and possessing strong problem solving, analytical and organizing skills.
  • Excellent interpersonal and communication skills.
  • Able to work under pressure and meet the tight project deadlines
  • Familiar with MS Word, Excel & PowerPoint.
  • Good written and verbal communication skills in both English and Chinese (Cantonese and Mandarin).

Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Officer/Assistant Officer (Policy Administration)
Salary:  16K - 20K

For a listed insurance company.

Responsibilities:
  • Providing life insurance policy services to our clients relating to policy changes, reinstatement, surrender and etc. in a timely and professional manner in compliance with regulatory and business requirements.

Requirements:
  • Diploma holder or above
  • 3 years policy administration experience in life insurance industry.
  • Experience in life operation functions and system UAT will be a definite advantage.
  • Good interpersonal and communication skills.
  • Familiar with MS Word, Excel & PowerPoint.
  • Proficient in spoken & written English & Chinese (Cantonese & Mandarin).

Last updated on 2018-02-20 at 10pm
Insurance - Pension
Post:  Officer/Assistant Officer Pension Administration
Salary:  18K - 23K

For a listed financial company.

Responsibilities
Contribution Team
  • As Account Holder
  • Handle daily administration of retirement schemes and perform customer service related activities
  • Process member enrollments, terminations, and group changes in accordance with the approved company procedures, policies and local regulations
  • Maintain accurate records and thorough documentation
  • Perform clerical support such as data input
  • Perform other job related duties or special projects as required
Requirements:
  • Secondary school graduate or equivalent
  • 3 to 6 years of relevant experience in MPF and/or ORSO schemes administration
  • Self-starter, team player and attentive to details
  • Strong analytical skills and good at PC applications especially Excel, Word and PowerPoint
  • Strong communication and customer service skills
  • Good command of spoken and written English and Chinese
  • Candidates with less or more experience will be considered as Assistant Officer or Senior Officer
  • Fresh graduates will also be considered for administrator

Last updated on 2018-02-20 at 10pm
Insurance - Pension
Post:  Product Marketing & Communications (Administrative Assistant) Fresh Graduate 1-year contract
Salary:  13K - 15K

Client: a listed financial company.

Responsibilities

Key Role: Providing administrative support to Product Marketing, Communications and Digital Marketing team in the area of :

Product Marketing
1. Support lead generation program
  • Monitor the updated agent list and allocated sales leads received from Sun Life Hong Kong website to agents
  • Keep track of agent activity for leads re-allocation when necessary
  • Map the lead generation list with various reports and distribute incentives to eligible agents/clients
  • Keep track of program conversion and report to supervisor regularly

2. Handle monthly payments, accruals, sales report, housekeeping of marketing materials

DIGITAL MARKETING

1. Provide secretarial and administrative support to digital marketing team on handling monthly finance, vendors agreement and internal procedure
2. Handle content proof read and publication approval procedure on social media and website projects, and support ad-hoc digital campaigns
3. Prepare business reports and presentation materials

REQUIREMENTS

  • Secondary school / university graduate in any subject
  • 2-4 years of Administration or Marketing experience and preferably in Insurance / Banking industry
  • Sound knowledge in PC applications with strong Excel skills
  • Able to work independently, multi-tasking, good time management, detail oriented and deliver with accurate work
  • Good written and spoken English and Chinese
  • Good interpersonal skill

Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Project Analyst
Salary:  negotiable

For a listed financial company.

Responsibilities:
  • Execute projects according to project plan
  • Assessing PnL and Risk analysis for the firm and support of CSA, IFRS9, Murex project implementation
  • Partner with external and internal teams to define requirements and deliver solutions
  • Review the quality of the work completed by vendors or other outsource parties on a regular basis to ensure that they are up to standards
  • Facilitate and coordinate UAT process
  • Ensure a smooth transition when projects are implemented
  • Establish a regular communication schedule and present to stakeholders project progress
  • Develop forms and records to document project activities
  • Set up files to ensure that all project information is appropriate documented and secured

Requirements:
  • Bachelor degree in Economics, Finance, Accounting or Business Administration disciplines.
  • Minimum 2 years working experience in financial services industry or project management.
  • Good project management skills and a track record in delivering complex projects on behalf of investment
  • Good technical knowledge and logical mindset in technology, product and process
  • Good interpersonal, communication and analytical skills
  • Strong understanding of the end to end project cycle
  • Good command of PC skills including MS Word, Excel, PowerPoint
  • Proficient in spoken & written English & Chinese.

Last updated on 2018-02-20 at 10pm
IT
Post:  Project Management Manager
Salary:  negotiable

For a listed financial company.

Key Role:
The incumbent will be responsible for driving system and process changes for improvement and managing project implementation to ensure that user requirements are properly specified, project objectives are appropriately met, and assisting the Head of Project Management to maintain effective communication within the team to ensure the team can operate efficiently and effectively.

Responsibilities:
  • Implement approved recommendations with business and IT and assist planning, guiding, organizing and monitoring implementation projects to effect changes for improvement and to obtain planned benefits
  • Ensure adequate controls in the reengineered or improved processes to meet audit requirements and corporate governance.
  • Monitor the overall development quality to ensure the system delivery meets the business needs and is developed within the planned resources
  • Oversee Change Requests to ensure the IT resource is used in a cost effective way
  • Recommend the signoff on functional specifications to ensure the functionalities of the system conform with the business requirements
  • Assess the testing scope of all projects to ensure the system functions are well tested before launch
  • Monitor the progress of UAT to ensure the deadline of each project can be met
  • Communicate with the user departments to help the users to have a better understanding of the new system functions and the progress of each testing item
  • Advise users on workaround in the existence of system deficiencies to help to establish operational procedures
  • Coach subordinates to improve staff’s system and business knowledge
  • Manage the training process to improve the quality of training and enhance the staff’s awareness on the operational issues

Requirements:
  • University or above , preferably in Business Statistics, Computer Science, Information System Management, Finance or Accounting or related subjects with at least one insurance professional qualification (FLMI, PMP)
  • 6 years relevant experience in insurance with 6 years management in business analysis, project management or IT-related areas
  • Process improvement and process re-engineering obtained via O&M and six-sigma (black-belt) practice in various industries
  • Certified PMP will be an advantage
  • Excellent presentation, interpersonal and communication skills and strong analytical mind
  • Highly adaptable to changes and unprecedented challenges

Last updated on 2018-02-20 at 10pm
Insurance - Pension
Post:  Senior Analyst, Quality Assurance (1-year contract)
Salary:  28K - 30K

For a listed financial company.

Responsibilities
Key Role: Be responsible for assisting the team in performing compliance/quality assurance related tasks including preparing/filing of statutory returns, management reports and complaint handling to help ensuring operation compliance with regulation and business requirements. Major duties :
  • Ensure overall compliance with legislative requirements, governing rules and Service Agreements for the portfolios assigned
  • Prepare/check statutory returns/reports
  • Ensure Permanent Departure reports are submitted and records are updated
  • Handle compliance reporting
  • Prepare and review SOS reports/management reports
  • Review and update procedure/operation procedure manuals
  • Handle complaints and enquiries from trustees, regulator, government bodies
  • Co-ordinate on-site visits and audits by auditors, regulators and trustees. Ensure proper follow up actions are taken for the issues identified in the visits
  • Prepare, co-ordinate and delivery of in-house training sessions organized by Quality Assurance Team
  • Assist in routine & ad-hoc projects, e.g. UAT, legislative changes related projects …etc

Requirements
  • University graduate preferred
  • At least 6 years' working experience in pension industry, of which 2 years with regulators, trustees or compliance area preferred
  • Good knowledge of MPF / ORSO Ordinance and Regulations
  • Good communication and analytical skills
  • Good spoken and written English and Chinese
  • Good PC skills in MS Office (Word, Excel and Access)

Last updated on 2018-02-20 at 10pm
IT
Post:  Senior Business Analyst/Business Analyst (Pension)
Salary:  24K - 33K

For a sizeable insurance company.

Responsibilities
  • Recommending both short term and long term solutions to users when production issues arise
  • Collect and analyze and document business requirement and communicating with IT or vendor for system enhancement
  • Planning large scale system projects and monitoring project progress
  • Prepare test plan, test script and coordinating with users or IT to perform testing to ensure system deliverables are in good quality
  • Coordinate the rollout of system with user and IT people
  • Providing system training to users

Requirements
  • Degree holder in Computer Studies or Information System or other related disciplines
  • Minimum 4 years working experience as a Business Analyst and with strong retirement operational background
  • Familiar with IT system development life cycle methodology (SDLC)
  • Strong organizational skills and attentive to details
  • Strong analytical and problem solving skills
  • Excellent verbal and written communication skills
  • Fluent in spoken and written English and Chinese
  • With solid experience in VBA and MS Access programming is an advantage
  • Candidates with less experience will be considered for the position of Business Analyst

Last updated on 2018-02-20 at 10pm
HR
Post:  Senior HR Officer
Salary:  negotiable

for a listed manufacturer.

Responsibilities:
  • assist the HR & Administration team in a wide scope of human resources management activities.

Requirements:
  • Bachelor’s degree in HR Management or relevant disciplines
  • At least 5 years of work experience in human resources in which 2 years at supervisory role in well-established companies.
  • Good experience in recruitment & selection, compensation and benefits, HR policy review, performance management, staff relations, operation improvement and other ad-hoc projects
  • Well-versed in employment ordinance and other HR related ordinances in Hong Kong. - Knowledge in PRC labour law and other legal requirements is a plus.
  • Good command of both spoken and written English & Chinese (Cantonese & Putonghua)
  • People-oriented, energetic, outgoing, flexible, self-motivated and a good team player
  • Excellent interpersonal and communication skills

Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Senior Officer/Officer Customer Service (Call Centre)
Salary:  23K - 30K

For Life insurance company.

Responsibilities
  • Handles enquiry on broad range of services issues from customers via hotline services, focus on handling in-bound calls
  • Tracks enquiry for statistical & MIS report purpose
  • Liaises with internal department, channels and customers on reply of enquiry and completion of requirement
  • Handle complicated complaint from all channels, carry out investigation and liaise with relevant parties to obtain relevant information for decision making, propose resolutions / obtain approval from higher level and record the case details
  • Conduct various outbound call with documented protocols
  • Performs policy conservation with documented protocols
  • Participates in customer service related projects
  • Recommends solutions to improve the workflow and service in the team
  • Process withdrawal request on spot according to authority and KPI
  • Handle daily data input and ensure 100% accuracy

Requirements
  • University graduated in any discipline
  • 4 - 7 years in Customer Service with good knowledge of insurance industry
  • Good knowledge of life insurance
  • Customer focused with positive attitude
  • Good communication and interpersonal skills
  • Good spoken and written English & Chinese
  • Good PC skills in MS Office

Last updated on 2018-02-20 at 10pm
Accounts
Post:  Supervisor, Fund Accounting and Valuation
Salary:  negotiable

For an international Financial company.

Key Role
As the Supervisor for our Fund Accounting and Valuation team, you will be responsible for supervising team members to perform fund accounting and valuation tasks, as well as other fund operational tasks as assigned.

Responsibilities:
  • Supervise team members to ensure timely and accurate valuation of MPF/ ORSO funds and retail unit trusts; and accounting reconciliation;
  • Ensure timely and accurate completing of all fund operational tasks, including regulatory compliance;
  • Participate in system enhancements and user acceptance tests of the fund operational system with an aim to improve efficiency and productivity;
  • Prepare regular reporting to internal and external parties and ensure the timeliness and accuracy of the reports;
  • Perform other job related duties or special projects as required.

Requirements:
  • University graduate in Accounting/ Finance or related subjects;
  • At least 5 years of relevant experience in fund accounting and valuation, with 1 to 2 years of supervisory experience;
  • Professional qualification such as HKICPA (or similar associations) is preferred;
  • Strong computer skills including MS Excel and Access;
  • Attentive to details, strong organizational and analytical skills;
  • Fluent in both spoken and written English and Chinese.

Last updated on 2018-02-20 at 10pm
IT
Post:  System Analyst/Analyst Programmer
Salary:  negotiable

For a sizeable insurance client:

Responsibilities
collecting and analysing user requirements,
producing Functional and/or System specifications
building or enhancing various systems to cope with business needs.
provide supervision on Analyst Programmer/Programmer to ensure quality deliverables.

Requirement
Degree in Computer Science or equivalent
At least 5 years’ relevant experience in which 1-2 years as system analyst in the insurance industry
Ability to applied expert programming skills in Ingenium/CAPSIL is an advantage
Familiar with the application development tools such as COBOL, Java Script, VB and Crystal Report etc.
Strong analytical, problem solving and staff coaching skills, particularly in integrating and recommending various complicated IT/business solutions
Good understanding of IT System Development Life Cycle (SDLC), its stages major tasks and deliverables
Candidate with less experience will be considered as Analyst Programmer
Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Underwriting Administrator (6-month contract) - 4 posts
Salary:  12K - 13K

For a listed insurance company.

Location: Central/Taikoo Shing
Commencement: asap

Duties:
  • To perform basic scanning, data inputting, documentation handling

Requirements:
  • F5, F7, Diploma/degree
  • At least a few months of administrative/clerical experience in financial field.
  • Fresh graduates may apply
  • Fast typing English and Chinese speed

Benefits:
1. Basic salary will be HKD$12,000 - $13,000
2. Benefits including medical plan (staff only), annual leave of 7 days per year,OT allowance of HKD$45 per hour and MPF
Last updated on 2018-02-20 at 10pm
Insurance - Life
Post:  Underwriting Officer
Salary:  15K - 18K

For a listed insurance company.

Job Responsibilities
  • performing underwriting assessment, policy issue,
  • answering agents's customers' enquiries
  • handling various underwriting duties.
  • assist in projects

Job Requirements
  • Degree holder with professional insurance qualification in process (eg. FLMI or ICA)
  • 1-3 years of relevant working experience in life underwriting
  • Strong analytical and problem solving skills
  • Excellent interpersonal and communication skills
  • Willing to work under pressure & overtime
  • Preference will be given to those with experience in handling large amount medical cases
  • Familiar with MS Word, Excel & PowerPoint
  • Proficient in spoken & written English & Chinese (Cantonese & Mandarin)
  • (Candidates with less experience will be considered as Assistant Officer.

Last updated on 2018-02-20 at 10pm